Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

i still cant find a solution to this window/session problem

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by AliceWyman

more options

I asked a question the other day here is the link https://support.mozilla.org/en-US/questions/1263806

i thank the two people that replied but unfortunately the instructions from them were to no avail, i looked into my folder named 'jfzay9hf.default', which basically showed all of my firefox data and numerous folders of different data, in one of the replies it said to check the 'sessionstore-backups' folder to see if i could the previous session that contained the window i lost, but i could not find any from the date of the session i lost, i also tried to find a 'shadow copy' using a app called 'shadow explorer' to see if i could find a earlier version of the session..but i still found nothing. i looked around and found a folder named 'data reporting' and inside that was a archives folder. i found a something named '1561953795359.bceb0e3c-db98-4f51-b748-bf53f96491e3.main.jsonlz4' and the date for it was 7/1/19 and there was another with a similar name but a date of 7/2/19 which was around the time i lost that window and both of these files types were 'JSONLZ4'. i tried to view them with the jefferson scrounger tool, but they did not show any tabs or window/urls of any sort it just showed the name of the file i put in.

is there a way i can view these files to see what tabs/windows were on them with the scrounger tool? is there anything else i could do to try and get this erased window back, other than searching through my history for hours?

I asked a question the other day here is the link https://support.mozilla.org/en-US/questions/1263806 i thank the two people that replied but unfortunately the instructions from them were to no avail, i looked into my folder named 'jfzay9hf.default', which basically showed all of my firefox data and numerous folders of different data, in one of the replies it said to check the 'sessionstore-backups' folder to see if i could the previous session that contained the window i lost, but i could not find any from the date of the session i lost, i also tried to find a 'shadow copy' using a app called 'shadow explorer' to see if i could find a earlier version of the session..but i still found nothing. i looked around and found a folder named 'data reporting' and inside that was a archives folder. i found a something named '1561953795359.bceb0e3c-db98-4f51-b748-bf53f96491e3.main.jsonlz4' and the date for it was 7/1/19 and there was another with a similar name but a date of 7/2/19 which was around the time i lost that window and both of these files types were 'JSONLZ4'. i tried to view them with the jefferson scrounger tool, but they did not show any tabs or window/urls of any sort it just showed the name of the file i put in. is there a way i can view these files to see what tabs/windows were on them with the scrounger tool? is there anything else i could do to try and get this erased window back, other than searching through my history for hours?

All Replies (2)

more options

Hello foamrope,

Would you please be so kind as to continue this in your original thread - starting a new thread is confusing and won't help you solve the problem.

https://support.mozilla.org/en-US/questions/1263806

more options

foamrope said

I asked a question the other day here is the link https://support.mozilla.org/en-US/questions/1263806 i thank the two people that replied but unfortunately the instructions from them were to no avail,....<snip>

Locking. Please add any additional information to your original question, https://support.mozilla.org/en-US/questions/1263806 ...where a new reply was just posted.