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Updated my firefox and lost my passwords. Found where they are stored but cant figure out how to import them to use them. Copy and paste didnt work.

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  • 1 has this problem
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  • Last reply by cor-el

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I recently updated my firefox to quantum. I didnt realize the profiles creation was the new thing. So i lost all of my passwords that I had stored which made for logging in extremely simple. After reviewing dozens of support pages, I found the default and new profile and where my passwords are being stored. I did the copy and paste thing per mozilla support, but the passwords are still not available for use (unless I was suppose to activate something). I had also lost my bookmarks but somehow found them but the passwords are no longer associated with those sites. Overall, I want to know how to retrieve/activate my passwords on the new profile or even the old profile. Or how I might open/import them to other browsers for use. I havent been able to do much work on my Macbook because resetting passwords would be too tedious from the password system i have in place. Please help! **disclaimer, I am not very tech-inclined if you have not noticed but I am determined!

I recently updated my firefox to quantum. I didnt realize the profiles creation was the new thing. So i lost all of my passwords that I had stored which made for logging in extremely simple. After reviewing dozens of support pages, I found the default and new profile and where my passwords are being stored. I did the copy and paste thing per mozilla support, but the passwords are still not available for use (unless I was suppose to activate something). I had also lost my bookmarks but somehow found them but the passwords are no longer associated with those sites. Overall, I want to know how to retrieve/activate my passwords on the new profile or even the old profile. Or how I might open/import them to other browsers for use. I havent been able to do much work on my Macbook because resetting passwords would be too tedious from the password system i have in place. Please help! **disclaimer, I am not very tech-inclined if you have not noticed but I am determined!

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logins.json and key3.db [v58+]key4.db : These are the password files. Did you Copy Both?

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You can use the Profile Manager to go the the old profile and delete compatibility.ini in this profile.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.