Unable to open one particular website only in firefox
Link : https://login.gazt.gov.sa/irj/portal?ume.logon.locale=en&login=X
This above webpage just blinks and then landing on a blank white page. This happens only in firefox for this particular webpage. I tried in Firefox Nightly, firefox in mobile, all older versions of firefox too but still the same result.
Troubleshooting tried so far are below - Tried firefox safe mode, disabled addons, refreshed firefox - Tried in different internet connections, created another profile in firefox - Tried disabling hardware acceleration Nothing is working so far. Can someone assist in this. Thanks Ahamz
Chosen solution
I disabled Javascript on the "about:config" page, and : Yay ! Page loads .....
(re-enabling Javascript now)
Read this answer in context 👍 1All Replies (9)
Hello regahamz,
The same thing happens when I try, but not just in Firefox - in Edge as well.
Would you try to login using this link :
Clicking the login button on the left results in the same blank page - try the "login" button at the upper right.
Any luck ?
Modified by McCoy
McCoy said
Clicking the login button on the left results in the same blank page - try the "login" button at the upper right.
I should have tried it before suggesting it, cause that button does the same : leads to a blank page in both Firefox and Edge.
Unless somebody else comes up with a solution, maybe you could contact them :
There is a script in the page hiding the entire document body. Maybe it intends to unhide it based on certain circumstances, I didn't look into it that far. First screenshot is what happens when scripts from the site are enabled. (Some other scripts are disabled.) Second screenshot is what happens when all scripts are disabled.
Note: I use NoScript, but I am not recommending it as a workaround because disabling scripts may break this and other sites in numerous ways that are not apparent without deep knowledge of how they work.
Chosen Solution
I disabled Javascript on the "about:config" page, and : Yay ! Page loads .....
(re-enabling Javascript now)
McCoy said
I disabled Javascript on the "about:config" page, and : Yay ! Page loads ..... (re-enabling Javascript now)
Yep... This works.. Thanks....
Thanks for the insight
regahamz said
Yep... This works.. Thanks....
My pleasure ! I didn't even have to tell you how to get on the "about:config" page and what to do there - well done !
This may be a redundant remark, but please re-enable JavaScript after you're done on that particular site - you'll need JavaScript enabled on other sites.
The body has a display:none property if i check this in the Inspector. If I remove the tick on the property then the page content appears.
- "3-bar" menu button or Tools -> Web Developer
- https://developer.mozilla.org/en-US/Tools/Page_Inspector
Modified by cor-el