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Trouble with saving emails

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  • 3 have this problem
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Posted

Typed email and saved it...At some point, it kept spinning as if it was saving? That went on for 1/2 hour++ I could not leave Firefox, unless I said...discard, save or keep writing. I tried to keep writing, but my email message was blank..tried to save and the wheel, as I said, kept spinning and spinning. I called AOL...and they suggested another server...So I went to Safari...and IT WORKED!!!!

I know my macbook pro is out of date, but still...........there are so many things that I can access on Safari, that I cannot access or even move on Firefox?

Actually, even though my Macbook Pro is older....it is quite interesting that I can still use Safari...but not Firefox, to access things, and resolve issuesl.... Very distressing and disconcerting, since I thought FIrefox would help....but thus far on certain issues- NO Linda

Typed email and saved it...At some point, it kept spinning as if it was saving? That went on for 1/2 hour++ I could not leave Firefox, unless I said...discard, save or keep writing. I tried to keep writing, but my email message was blank..tried to save and the wheel, as I said, kept spinning and spinning. I called AOL...and they suggested another server...So I went to Safari...and IT WORKED!!!! I know my macbook pro is out of date, but still...........there are so many things that I can access on Safari, that I cannot access or even move on Firefox? Actually, even though my Macbook Pro is older....it is quite interesting that I can still use Safari...but not Firefox, to access things, and resolve issuesl.... Very distressing and disconcerting, since I thought FIrefox would help....but thus far on certain issues- NO Linda

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.10
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Office Live Update v1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • RealPlayer Plugin
  • Shockwave Flash 32.0 r0
  • 5.1.40813.0
  • iPhoto6

Application

  • Firefox 48.0.2
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:48.0) Gecko/20100101 Firefox/48.0
  • Support URL: https://support.mozilla.org/1/firefox/48.0.2/Darwin/en-US/

Extensions

  • Firefox Hello 1.4.4 (loop@mozilla.org)
  • Multi-process staged rollout 1.1 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x0863
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 9400M OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No