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Youtube Crashes Frequently during Live Streams

Posted

I like to watch live youtube videos at work (live radio stations like ChilledCow) and it often crashes. Watching normal YouTube videos aren't a problem, but I will get error reports where I have to refresh the page often.

I've tried changing the hardware acceleration settings and the about.config [media.webm.enabled] settings to false. Any ideas? Thanks for your help

I like to watch live youtube videos at work (live radio stations like ChilledCow) and it often crashes. Watching normal YouTube videos aren't a problem, but I will get error reports where I have to refresh the page often. I've tried changing the hardware acceleration settings and the about.config [media.webm.enabled] settings to false. Any ideas? Thanks for your help

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:66.0) Gecko/20100101 Firefox/66.0

More Information

FredMcD
  • Top 10 Contributor
4256 solutions 59602 answers

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' '''Submitted''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Question owner

Let me know if I'm doing this correctly or not, thanks for your help! I'm not sure if it's picking up the YouTube crash or not...these might just be when Firefox crashed, itself.

  • bp-461823c2-f3a5-4100-b10f-949e90190408
  • bp-5ac3cea4-fbcd-4814-a7a3-30e2a0190408
  • bp-8df9a2da-c0a1-442c-b17c-b1c250190408
  • bp-cffc1582-c6b1-4dba-b833-a59fb0190408
  • bp-188c1312-638b-4064-be3c-c0ceb0190408
  • bp-56ca5d43-5dc7-4f4b-9c7e-7e48d0190408
  • bp-a0a1d692-2fd3-4493-8022-a1ba00190205
Let me know if I'm doing this correctly or not, thanks for your help! I'm not sure if it's picking up the YouTube crash or not...these might just be when Firefox crashed, itself. * bp-461823c2-f3a5-4100-b10f-949e90190408 * bp-5ac3cea4-fbcd-4814-a7a3-30e2a0190408 * bp-8df9a2da-c0a1-442c-b17c-b1c250190408 * bp-cffc1582-c6b1-4dba-b833-a59fb0190408 * bp-188c1312-638b-4064-be3c-c0ceb0190408 * bp-56ca5d43-5dc7-4f4b-9c7e-7e48d0190408 * bp-a0a1d692-2fd3-4493-8022-a1ba00190205
FredMcD
  • Top 10 Contributor
4256 solutions 59602 answers

Product Firefox Release Channel release Version 63.0.3 Build ID 20181114214635 (2018-11-14) OS OS X 10.12 OS Version 10.12.6 16G1618

Thu, 06 Dec 2018 21:35:22 GMT bp-461823c2-f3a5-4100-b10f-949e90190408 Signature: IPCError-browser | ShutDownKill

Crash Reason EXC_BREAKPOINT / EXC_I386_BPT ++++++++++++++++++++++++++++++++++++++++ Thu, 06 Dec 2018 21:35:21 GMT bp-5ac3cea4-fbcd-4814-a7a3-30e2a0190408 Signature: IPCError-browser | ShutDownKill ++++++++++++++++++++++++++++++++++++++++ Thu, 06 Dec 2018 21:35:19 GMT bp-8df9a2da-c0a1-442c-b17c-b1c250190408 Signature: IPCError-browser | ShutDownKill ++++++++++++++++++++++++++++++++++++++ Thu, 27 Dec 2018 21:36:36 GMT bp-cffc1582-c6b1-4dba-b833-a59fb0190408 Signature: AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown ++++++++++++++++++++++++++++++++++++++ Fri, 15 Feb 2019 20:44:26 GMT bp-188c1312-638b-4064-be3c-c0ceb0190408 Signature: poll +++++++++++++++++++++++++++++++++++++ Fri, 23 Mar 2018 19:09:15 GMT bp-56ca5d43-5dc7-4f4b-9c7e-7e48d0190408 Signature: IPCError-browser | ShutDownKill

Crash Reason EXC_BREAKPOINT / EXC_I386_BPT +++++++++++++++++++++++++++++++++++++++ Tue, 05 Feb 2019 20:48:12 GMT bp-a0a1d692-2fd3-4493-8022-a1ba00190205 Signature: AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown

Product Firefox Release Channel release Version 63.0.3 Build ID 20181114214635 (2018-11-14) OS OS X 10.12 OS Version 10.12.6 16G1618 Thu, 06 Dec 2018 21:35:22 GMT bp-461823c2-f3a5-4100-b10f-949e90190408 Signature: IPCError-browser | ShutDownKill Crash Reason EXC_BREAKPOINT / EXC_I386_BPT ++++++++++++++++++++++++++++++++++++++++ Thu, 06 Dec 2018 21:35:21 GMT bp-5ac3cea4-fbcd-4814-a7a3-30e2a0190408 Signature: IPCError-browser | ShutDownKill ++++++++++++++++++++++++++++++++++++++++ Thu, 06 Dec 2018 21:35:19 GMT bp-8df9a2da-c0a1-442c-b17c-b1c250190408 Signature: IPCError-browser | ShutDownKill ++++++++++++++++++++++++++++++++++++++ Thu, 27 Dec 2018 21:36:36 GMT bp-cffc1582-c6b1-4dba-b833-a59fb0190408 Signature: AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown ++++++++++++++++++++++++++++++++++++++ Fri, 15 Feb 2019 20:44:26 GMT bp-188c1312-638b-4064-be3c-c0ceb0190408 Signature: poll +++++++++++++++++++++++++++++++++++++ Fri, 23 Mar 2018 19:09:15 GMT bp-56ca5d43-5dc7-4f4b-9c7e-7e48d0190408 Signature: IPCError-browser | ShutDownKill Crash Reason EXC_BREAKPOINT / EXC_I386_BPT +++++++++++++++++++++++++++++++++++++++ Tue, 05 Feb 2019 20:48:12 GMT bp-a0a1d692-2fd3-4493-8022-a1ba00190205 Signature: AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown
FredMcD
  • Top 10 Contributor
4256 solutions 59602 answers

The above reports are too old to be of use. We need reports from the last few days.

The above reports are too old to be of use. We need reports from the last few days.