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Firefox not responding after start playing videos

  • 4 replies
  • 1 has this problem
  • 99 views
  • Last reply by jardo
  • Archived

firefox (65.0.2) is not responding after start playing videos. After while firefox crashes and cannot be started and firefox profile is unaccessible. Only fix yet is restart PC

firefox (65.0.2) is not responding after start playing videos. After while firefox crashes and cannot be started and firefox profile is unaccessible. Only fix yet is restart PC

All Replies (4)

So where is the video at? If it works after restart that would mean it's not related to the Browser but the site causing the problem playback.

Hi, no videos are on various sites. And after restarting PC firefox is working, but video that caused the crash isnt working. When i want to play it again it caused crash again.

We need the site then here? A site helps to diagnose the problem.

site on which i am watching videos, or site from which are videos played?