X
Tap here to go to the mobile version of the site.

Support Forum

Firefox crashes

Posted

From time to time Firefox will hang. Sometimes it Crashes. When I run a compatibility check the response indicates that Firefox is not compatible with Windows 10 Home Edition. Apparently Windows 10 Home Edition sets compatibility to Windows 8 to "fix" this problem. FYI.

From time to time Firefox will hang. Sometimes it Crashes. When I run a compatibility check the response indicates that Firefox is not compatible with Windows 10 Home Edition. Apparently Windows 10 Home Edition sets compatibility to Windows 8 to "fix" this problem. FYI.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

More Information

FredMcD
  • Top 10 Contributor
4248 solutions 59427 answers

Did you let the browser do an update, or did you get the full installer?

Shut down Firefox. Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Right click on Firefox.exe and select Properties. Now select Compatibility. Turn Off Run This Program In Compatibility Mode, and Run This Program As An Administrator.

Do the same for any Firefox shortcuts you have. Now restart Firefox.

Did you let the browser do an update, or did you get the full installer? '''Shut down Firefox. ''' Using your file browser, open the '''Programs Folder''' on your computer. Windows: C:\Program Files C:\Program Files (x86) Right click on '''Firefox.exe''' and select '''Properties.''' Now select ''' Compatibility. ''' Turn Off '''Run This Program In Compatibility Mode,''' and '''Run This Program As An Administrator.''' Do the same for any Firefox shortcuts you have. Now restart Firefox.
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 157978 answers

Does the Windows Event log give more detail about what goes wrong?

Does the Windows Event log give more detail about what goes wrong?