X
Tap here to go to the mobile version of the site.

Support Forum

Windows 10 says I can't access specified firefox drive after latest update

Posted

I get an error saying "windows cannot access the specified drive, path or file. You may not have appropriate permissions to access the item" after latest windows 10 upgrade and firefox will not run at all. It is trying to access my users subdirectory

I get an error saying "windows cannot access the specified drive, path or file. You may not have appropriate permissions to access the item" after latest windows 10 upgrade and firefox will not run at all. It is trying to access my users subdirectory

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4267 solutions 59835 answers

What's your Firefox version?

Are you logged in as an administrator?

What's your Firefox version? Are you logged in as an administrator?
cor-el
  • Top 10 Contributor
  • Moderator
17567 solutions 158889 answers

Try to reinstall Firefox as a normal user and make sure to delete the Firefox program folder if it is still present.

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"

You can find the full version of the current Firefox release (65.0) in all languages and all operating systems here:

Try to reinstall Firefox as a normal user and make sure to delete the Firefox program folder if it is still present. *(64-bit Firefox) "C:\Program Files\Mozilla Firefox\" *(32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\" You can find the full version of the current Firefox release (65.0) in all languages and all operating systems here: *https://www.mozilla.org/en-US/firefox/all/ *https://www.mozilla.org/en-US/firefox/65.0/releasenotes/