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I cannot get windows explorer to open and work

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

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It appears that Firefox has blocked windows explorer. I use Vista business but want to upgrade to windows 7. I also get messages that say that I need to install Apple application support but cannot do this either. I have deleted I tunes as a temporary measure because I know this will be a necessary action before upgrading Windows. Thanks for any help.

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Firefox can call Windows Explorer but that is it.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?