Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On my browser the manage data page is missing the removal links at the bottom of that page so I cant delete individual web sites. So how do I achieve that resul

  • 11 replies
  • 1 has this problem
  • 13 views
  • Last reply by uncleresry

more options

Im trying to clean up some old cookies from my browser. When I go the the "manage cookies and data" page instructions show at the bottom of the page links for the removal of specific web sites. On my page there are no buttons at the bottom of the page. So how do I delete individual site data?

All Replies (11)

more options

Try to zoom out (Ctrl + -) this window to see if that makes the buttons appear.

more options

Thanks for the idea but it didnt change anything. Still no data removal option buttons.

more options

Can you attach a screenshot?

more options

Hello uncleresry,

You can use the Storage Inspector to remove individual cookies for a specific website, via the right-click context menu. To open the Storage Inspector, go to the 3-bar menu => Web Developer submenu or press 'Shift + F9' on the keyboard.

Would that work for you  ?

more options

COuldnt figure out how to use it. It didnt show me the list of data stored or cookies and couldnt find a search option for that data.

more options

Maybe you could try to go in full screen mode (F11)  ?

Does that work  ?

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Can you attach a screenshot like I requested above as that allows us to see what the problem is?

more options

uncleresry said

cor-el said
Try to zoom out (Ctrl + -) this window to see if that makes the buttons appear.
Thanks for the idea but it didnt change anything. Still no data removal option buttons.

For best results, zoom out on the Options/Preferences page before clicking the Manage Data button.

There's also a "grippy" at the lower right to expand the dialog if there's more room on the screen to do that.

more options

THanks for all your suggestions. Nothing seemed to work. So I was trying to figure out how to post the screen shot. Id taken one but it wasnt uploading properly so I decided to give up struggling and take another. When I open the "manage cookies and data page low and behold the buttons that were not there appeared. I dont know what change this. Nothing I did that I am aware of though I played with the grippy and the zoom functions and they didnt change anything. But I have what I need. Really appreciate your kind help folks.

more options

THanks for all your suggestions. Nothing seemed to work. So I was trying to figure out how to post the screen shot. Id taken one but it wasnt uploading properly so I decided to give up struggling and take another. When I open the "manage cookies and data page low and behold the buttons that were not there appeared. I dont know what change this. Nothing I did that I am aware of though I played with the grippy and the zoom functions and they didnt change anything. But I have what I need. Really appreciate your kind help folks.