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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by vignan

vignan
vignan
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Crash ID: bp-976bf333-b5fc-4fc5-a639-6a1bb0181111

Please help with downloading firefox.

Crash ID: bp-976bf333-b5fc-4fc5-a639-6a1bb0181111 Please help with downloading firefox.

Chosen solution

Hi vignan,

This crash is caused by the having the Facebook uploader plugin installed on your computer (see this thread for more information). That plugin is no longer used by Facebook, so you should be able to delete it without any issues. Could you try removing the plugin and see if that works?

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All Replies (2)

user1929
user1929
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Chosen Solution

Hi vignan,

This crash is caused by the having the Facebook uploader plugin installed on your computer (see this thread for more information). That plugin is no longer used by Facebook, so you should be able to delete it without any issues. Could you try removing the plugin and see if that works?

vignan
vignan Question owner
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It worked! Thanks so much.