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I cannot access my hotmail account via firefox, but have checked and there is no problem with my hotmail account.

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I cannot access my hotmail account via firefox, but have checked and there is no problem with my hotmail account, i can access it via other web browsers. Can anyone offer any help as to what the problem might be?

I cannot access my hotmail account via firefox, but have checked and there is no problem with my hotmail account, i can access it via other web browsers. Can anyone offer any help as to what the problem might be?

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.59.10 (KHTML, like Gecko) Version/5.1.9 Safari/534.59.10

More Information

FredMcD
  • Top 10 Contributor
4265 solutions 59804 answers

What's your computer system and Firefox version?

Please explain the problem in detail. What happens? What is the exact error messages?

What's your computer system and Firefox version? Please explain the problem in detail. What happens? What is the exact error messages?
McCoy
  • Top 10 Contributor
545 solutions 5143 answers

@ FredMcD :

This is a duplicate to :

https://support.mozilla.org/en-US/questions/1239427

Where the system details show :

Mac OS X 10.6

Firefox version 40.0 (!)

Shockwave Flash version 21.0.r0 (!)

@ FredMcD : This is a duplicate to : https://support.mozilla.org/en-US/questions/1239427 Where the system details show : Mac OS X 10.6 Firefox version 40.0 (!) Shockwave Flash version 21.0.r0 (!)
FredMcD
  • Top 10 Contributor
4265 solutions 59804 answers

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 31.0.0.122

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

'''Separate Security Issue:''' Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac '''Note: Windows users''' should download the '''ActiveX''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX. Flash Player Version: '''Version 31.0.0.122 ''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
McCoy
  • Top 10 Contributor
545 solutions 5143 answers

Hello kathr,

In addition to the above :

As you probably already know, Firefox support has ended for
Mac OS X 10.6, 10.7 and 10.8

See : https://support.mozilla.org/en-US/kb/firefox-osx

Firefox version 45.9.0esr is the most up to date version that will run on your system :

http://archive.mozilla.org/pub/firefox/releases/45.9.0esr/mac/

http://archive.mozilla.org/pub/firefox/releases/45.9.0esr/mac/en-US/

Hello kathr, In addition to the above : As you probably already know, Firefox support has ended for <BR>Mac OS X 10.6, 10.7 and 10.8 See : https://support.mozilla.org/en-US/kb/firefox-osx Firefox version 45.9.0esr is the most up to date version that will run on your system : http://archive.mozilla.org/pub/firefox/releases/45.9.0esr/mac/ http://archive.mozilla.org/pub/firefox/releases/45.9.0esr/mac/en-US/
jscher2000
  • Top 10 Contributor
8783 solutions 71817 answers

What address are you using? Do either of these work?

What address are you using? Do either of these work? * https://outlook.live.com/mail/inbox * https://outlook.live.com/owa/?path=/mail/inbox