X
Tap here to go to the mobile version of the site.

Support Forum

How to prevent all bookmarks disappearing and not be retrievable?

Posted

Twice in the past couple of months I have lost all my bookmarks.

I have tried everything Support suggested. No suggestions have been able to solve this bug.

How can this be permanently prevented (other than daily backup)?

On a desktop using Windows 7.

Twice in the past couple of months I have lost all my bookmarks. I have tried everything Support suggested. No suggestions have been able to solve this bug. How can this be permanently prevented (other than daily backup)? On a desktop using Windows 7.
WestEnd
  • Top 25 Contributor
60 solutions 5379 answers

I recommend a complete uninstall of firefox and deleting the mozilla folder and restart and reinstalling firefox. Make sure to backup the latest bookmark so you can import it back after the install.

I recommend a complete uninstall of firefox and deleting the mozilla folder and restart and reinstalling firefox. Make sure to backup the latest bookmark so you can import it back after the install.

Question owner

Have deleted/removed and re-installed 3 times. Same problem happens again. Bookmarks evaporate

Have deleted/removed and re-installed 3 times. Same problem happens again. Bookmarks evaporate