Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Version 62 update broke Pocket & Add-ons

kwiebe
kwiebe
more options

After update, no longer have Pocket button in address bar. Tried all the 'restore Pocket' suggestions to no avail (it's enabled). Clicking on the three dots in the address bar does not have option to add Pocket to address bar. Update also broke some Extensions, even though they are still listed in the as enabled and compatible with v 62. For example, Adblock Plus, Tab Auto Refresh, etc. all show in the Extensions list as active, but they no longer have their icons displayed to the right of the search bar. That area is now empty, except for two icons View history and Show sidebars. Not impressed with v 62 as a result.  :-(

After update, no longer have Pocket button in address bar. Tried all the 'restore Pocket' suggestions to no avail (it's enabled). Clicking on the three dots in the address bar does not have option to add Pocket to address bar. Update also broke some Extensions, even though they are still listed in the as enabled and compatible with v 62. For example, Adblock Plus, Tab Auto Refresh, etc. all show in the Extensions list as active, but they no longer have their icons displayed to the right of the search bar. That area is now empty, except for two icons View history and Show sidebars. Not impressed with v 62 as a result. :-(

All Replies (2)

Shadow110
Shadow110
more options

Hi, please update your Flash Player Version to : 31.0.0.108 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.0 with a Full Version Installer

Will need to work further bu let's get the program part done. Please let us know if this solved your issue or if need further assistance.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hmm, what's going on there. Could you try the "Restore Defaults" button in the Customize panel to reset the toolbar area. While you're in there, you also could check whether the missing add-on icons are available to drag back to the bar.

Customize Firefox controls, buttons and toolbars

Regarding Pocket, could you check this:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste pocket and pause while the list is filtered

(3) If the extensions.pocket.enabled preference is bolded and "modified" or "user set" to false, double-click it to restore the default value of true

If it gets re-disabled at the next startup or if the preference has a status of "locked" then we'll ask you to check for some files outside of Firefox.