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When I try to login to y email acct, which is my homepage, "page not found" comes up and I have to go back to the sign in page and start over.

Posted

cannot login to y email @aol.com login. even after entering my password. "Page not found" keeps coming up. How do I fix this?

cannot login to y email @aol.com login. even after entering my password. "Page not found" keeps coming up. How do I fix this?

Chosen solution

Hi swcrazy2018, Let's try something simple, like clearing your cache and cookies.

  1. Click the Library button 57 library icon and choose History.
  2. In the History menu, choose Clear Recent History.
  3. In the Time Range to clear drop-down, select Everything.
  4. Click the arrow next to Details to display the list of items that can be cleared.
  5. Select both Cookies and Cache.
  6. Click Clear Now.
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  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

More Information

WestEnd 60 solutions 5387 answers

Site login isn't a Browser issue that is a site support issue. So do you have adblockers installed?

Site login isn't a Browser issue that is a site support issue. So do you have adblockers installed?
Chris Ilias
  • Moderator
362 solutions 1985 answers

Chosen Solution

Hi swcrazy2018, Let's try something simple, like clearing your cache and cookies.

  1. Click the Library button 57 library icon and choose History.
  2. In the History menu, choose Clear Recent History.
  3. In the Time Range to clear drop-down, select Everything.
  4. Click the arrow next to Details to display the list of items that can be cleared.
  5. Select both Cookies and Cache.
  6. Click Clear Now.
Hi swcrazy2018, Let's try something simple, like clearing your cache and cookies. # Click the Library button [[Image:57 library icon]] and choose History. # In the History menu, choose '''Clear Recent History'''. # In the '''Time Range to clear''' drop-down, select '''Everything'''. # Click the arrow next to '''Details''' to display the list of items that can be cleared. # Select both '''Cookies''' and '''Cache'''. # Click '''Clear Now'''.

Question owner

Thanks for your input. I managed to resolve this on my own. Did clear my cache and cookies. Also went into the menu/options and opted not to save my email address. Then I reinstalled aol email login from my browser. That did the trick. It seems every time Firefox updates, I have problems.

Thanks for your input. I managed to resolve this on my own. Did clear my cache and cookies. Also went into the menu/options and opted not to save my email address. Then I reinstalled aol email login from my browser. That did the trick. It seems every time Firefox updates, I have problems.