Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

No Version Of Videodownload Helper Works Anymore

  • 3 replies
  • 2 have this problem
  • 9 views
  • Last reply by McCoy

ironwork1951
ironwork1951
more options

I just purchased a new laptop and I'm running Windows 10 with the Firefox Quantum 61.0.7 browser. I installed the current version of Videodownload Helper 7.3.5 and I am unable to properly download any videos with this set-up. Prior to this I had been using a laptop with Windows XP and an older version of Firefox and Videodownloader and it worked perfectly. Is there anything I can do to make my current system work, or is this just a lost cause because of defects in Mozilla ?

I just purchased a new laptop and I'm running Windows 10 with the Firefox Quantum 61.0.7 browser. I installed the current version of Videodownload Helper 7.3.5 and I am unable to properly download any videos with this set-up. Prior to this I had been using a laptop with Windows XP and an older version of Firefox and Videodownloader and it worked perfectly. Is there anything I can do to make my current system work, or is this just a lost cause because of defects in Mozilla ?

All Replies (3)

McCoy
McCoy
more options

No 'defects in Mozilla' - would you please post this on their
support forum  ?

https://groups.google.com/forum/#!forum/video-downloadhelper-q-and-a

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

We have seen more reports about issues with the 7.3.5 version Maybe try the 7.3.4 version from the version page.

McCoy
McCoy
more options

cor-el said

Maybe try the 7.3.4 version from the version page.

It has a warning : "Be careful with old versions!"

But the header of the question reads :

"No Version Of Videodownload Helper Works Anymore "

Modified by McCoy