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i can't install extensions. i have win8.1 & just downloaded the new firefox... i tried to install ublock origin (but other extensions didn't work too)

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i can't install extensions. i have win8.1 & just downloaded the new firefox... i tried to install ublock origin (but other extensions didn't work too)

i can't install extensions. i have win8.1 & just downloaded the new firefox... i tried to install ublock origin (but other extensions didn't work too)

Chosen solution

JekylHyde said

no :(

Bummer  !

The only thing I can think of right now is to ask you :

Did you download Firefox from here :

https://www.mozilla.org/firefox/all/  ?

Read this answer in context 1

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

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McCoy
  • Top 10 Contributor
546 solutions 5143 answers

JekylHyde said

"their"? but the problem is with any extension...

I repeat : " Your screenshot shows only uBlock Origin ...... "

Did you remove the other extensions  ? And if so : why  ?

''JekylHyde [[#answer-1137879|said]]'' <blockquote> "their"? but the problem is with any extension... </blockquote> I repeat : "'' Your screenshot shows only uBlock Origin ...... '' " Did you remove the other extensions ? And if so : why ?

Question owner

McCoy said

JekylHyde said
"their"? but the problem is with any extension...

I repeat : " Your screenshot shows only uBlock Origin ...... "

Did you remove the other extensions  ? And if so : why  ?

again - this is a new installation. i had no extensions. i tried to install several & nothing worked - so i removed them. why keeping them?

''McCoy [[#answer-1138147|said]]'' <blockquote> ''JekylHyde [[#answer-1137879|said]]'' <blockquote> "their"? but the problem is with any extension... </blockquote> I repeat : "'' Your screenshot shows only uBlock Origin ...... '' " Did you remove the other extensions ? And if so : why ? </blockquote> again - this is a new installation. i had no extensions. i tried to install several & nothing worked - so i removed them. why keeping them?
McCoy
  • Top 10 Contributor
546 solutions 5143 answers

JekylHyde said

again - this is a new installation. i had no extensions. i tried to install several & nothing worked - so i removed them. why keeping them?

I should have realized that you re-installed Firefox, tried to install extensions, which didn't work, so you removed them. You tried again with uBlock Origin - you kept that one, but it doesn't work. You didn't contact uBlockOrigin's support, as this happens with every add-on that you try to install, so why bother. Makes sense to me ....

For the add-ons in general, would you take a look at this article please :

https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes

Does this help  ?

''JekylHyde [[#answer-1138417|said]]'' <blockquote> again - this is a new installation. i had no extensions. i tried to install several & nothing worked - so i removed them. why keeping them? </blockquote> I should have realized that you re-installed Firefox, tried to install extensions, which didn't work, so you removed them. You tried again with uBlock Origin - you kept that one, but it doesn't work. You didn't contact uBlockOrigin's support, as this happens with every add-on that you try to install, so why bother. Makes sense to me .... For the add-ons in general, would you take a look at this article please : https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes Does this help ?

Question owner

no :(

no :(
McCoy
  • Top 10 Contributor
546 solutions 5143 answers

Chosen Solution

JekylHyde said

no :(

Bummer  !

The only thing I can think of right now is to ask you :

Did you download Firefox from here :

https://www.mozilla.org/firefox/all/  ?

''JekylHyde [[#answer-1139072|said]]'' <blockquote> no :( </blockquote> Bummer ! The only thing I can think of right now is to ask you : Did you download Firefox from here : https://www.mozilla.org/firefox/all/ ?

Question owner

i think that from here https://www.mozilla.org/en-US/firefox/new/

Question owner

i uninstalled firefox then downloaded the 64bit from your link firefox told me that i could do a refresh i accepted i installed ublock origin & it works now! :) thanks

i uninstalled firefox then downloaded the 64bit from your link firefox told me that i could do a refresh i accepted i installed ublock origin & it works now! :) thanks
McCoy
  • Top 10 Contributor
546 solutions 5143 answers

Finally  ! 'Was about time, eh  ?

Well done  !

Finally ! 'Was about time, eh ? Well done !

Question owner

yup :) thanks

yup :) thanks
123tomek 0 solutions 2 answers

I have the same problem. I have 5 add-ons installed and none of them works. Windows 10 freshly after installation, firefox the same, profile newly created. FF version 62.0.2 64bit

I have the same problem. I have 5 add-ons installed and none of them works. Windows 10 freshly after installation, firefox the same, profile newly created. FF version 62.0.2 64bit
123tomek 0 solutions 2 answers

I deleted the profile and refreshed FF. Next I reinstalled all add-ons and ... works.

I deleted the profile and refreshed FF. Next I reinstalled all add-ons and ... works.