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Sync works perfectly on two devices (W7, 64b) but will not update on a third device (W7, 32b), all with latest Firefox version...suggestions, anyone?

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  • Last reply by FredMcD

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I've tried the suggestions found on this site but none work. Two of the computers sync beautifully but the third refuses to sync. There is no error message, simply when the sync process is complete nothing has been updated.

I've tried the suggestions found on this site but none work. Two of the computers sync beautifully but the third refuses to sync. There is no error message, simply when the sync process is complete nothing has been updated.

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I called for more help.

Type about:accounts<enter> in the address bar. [57+] https://accounts.firefox.com/settings

Make sure all three are listed and active.


We need to look at the sync logs. Type about:sync-log<enter> in the address bar.

Do the above on one of the 'good' profiles, and on the profile with the problem.

Open the last file created and Copy its contents Now Paste it into this forum.