Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot import bookmarks from an HTML file

  • 8 replies
  • 2 have this problem
  • 3945 views
  • Last reply by n9wys

more options

I had a MAJOR crash of my computer caused by a Windows Update. When I got the machine back, my bookmarks were gone. I tried to import them from an HTML file that was created just prior to the crash, but Firefox is not importing the bookmark file. I select the file, and nothing happens.

Where to from here??

Chosen solution

I did as jscher2000 suggested, and imported the bookmarks into IE11 - then exported that file and imported them into Firefox. This worked, and all is well again.

THANK YOU!!

Read this answer in context 👍 0

All Replies (8)

more options

You can open this bookmarks HTML backup in a Firefox tab (File -> Open File) to see if there is a problem with the file.

What is the file size of this file?

more options

Yes, I can open the file in a tab in the browser. I'm not sure how I would find a problem this way, unless it wouldn't open.

The size of the file is 252 kb.

more options

Do you see all the bookmarks in the file?

The file does has a .html file extension?

more options

Yes, it appears to be a complete list and it does have an HTML extension.

more options

Please try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 60.0.2 with a Full Version Installer

Then now try to import your bookmarks .

Please let us know if this solved your issue or if need further assistance.

more options

Hi n9wys, I'll mention two other possible workarounds:

(A) Importing Internet Explorer Favorites into Firefox bookmarks

You can import the HTML file into IE 11 (it's on the File menu, tap the Alt key to show the menu bar if needed). IE will convert the file contents to Windows Favorites. Note: not tested with Edge.

Then: Import Bookmarks and other data from Internet Explorer or Microsoft Edge

(B) Importing bookmarks from Google Chrome

If you have Chrome installed, similar idea. See: Import bookmarks and other data from Google Chrome.

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Chosen Solution

I did as jscher2000 suggested, and imported the bookmarks into IE11 - then exported that file and imported them into Firefox. This worked, and all is well again.

THANK YOU!!