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credit card site freezes after password entry

Posted

Quantum 60.0b9 will not log in to "capitol1" after one earlier update. Thought it was a bug and waited. EDGE browser works. Trusted everything at site in "NO SCRIPT". Cleared all of cash cookies history. Entered login and paswd via key board. Tried alternative rout from main site to login page. Started a few updates back, thought it was a bug and would be fixed. Windows 10 home 64bit. Very good forums yet nothing works. A little help wold be very much apreciated by a long time user.Please.

Thanks

Quantum 60.0b9 will not log in to "capitol1" after one earlier update. Thought it was a bug and waited. EDGE browser works. Trusted everything at site in "NO SCRIPT". Cleared all of cash cookies history. Entered login and paswd via key board. Tried alternative rout from main site to login page. Started a few updates back, thought it was a bug and would be fixed. Windows 10 home 64bit. Very good forums yet nothing works. A little help wold be very much apreciated by a long time user.Please. Thanks

Chosen solution

Hold ON. upon rechecking there is a shield. Earlier versions of Quantum worked. i will che the tracking protection links.

THANKS to ALL.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

Application

  • Firefox 61.0b9
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0
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Extensions

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Javascript

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Graphics

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  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
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  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Shadow110 1072 solutions 14836 answers

Helpful Reply

Hi, Using NoScript would block needed things.

As a beta you should expect things to not work properly and if find them report them.

If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Hi, Using NoScript would block needed things. As a beta you should expect things to not work properly and if find them report them. If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines
Shadow110 1072 solutions 14836 answers

Helpful Reply

Your Adblock Plus could be stopping things from working also.

Please go and try the site in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

Your Adblock Plus could be stopping things from working also. Please go and try the site in : SAFE MODE *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes In Firefox Safe mode these changes are effective: *all extensions are disabled (about:addons) *default theme is used (no persona) *userChrome.css and userContent.css are ignored (chrome folder) *default toolbar layout is used (file: localstore-safe.rdf) *Javascript JIT compilers are disabled (prefs: javascript.options.*jit) *hardware acceleration is disabled (Options > Advanced > General) *plugins are not affected *preferences are not affected TEST'''''''''is issue still there ?
Shadow110 1072 solutions 14836 answers

Why are you running a beta 60.0b9 which is not current ?

Why are you running a beta 60.0b9 which is not current ?

Question owner

Thanks for your prompt reply,

ADBLOCK plus removed, in safemode , with NOSCRIPT disabled.

Firefox version 61.0b9(64bit} Sorry, the rest has been double checked.

Thanks for your prompt reply, ADBLOCK plus removed, in safemode , with NOSCRIPT disabled. Firefox version 61.0b9(64bit} Sorry, the rest has been double checked.
guigs 1072 solutions 11697 answers

Hi there, just to confirm, is it working with these settings?

Hi there, just to confirm, is it working with these settings?

Question owner

Afraid not

Afraid not
FredMcD
  • Top 10 Contributor
4258 solutions 59623 answers

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

Make sure you are not blocking content. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? --------------- One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: [https://support.mozilla.org/en-US/kb/tracking-protection Tracking Protection] {web link}

Question owner

awsom bar green , no shield. the link: https://verified.capitalone.com/sic-ui/#/signin

awsom bar green , no shield. the link: https://verified.capitalone.com/sic-ui/#/signin

Chosen Solution

Hold ON. upon rechecking there is a shield. Earlier versions of Quantum worked. i will che the tracking protection links.

THANKS to ALL.

Hold ON. upon rechecking there is a shield. Earlier versions of Quantum worked. i will che the tracking protection links. THANKS to ALL.