Hi, you make no mention of a another device that you are Sync'ing with : It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of these article.

• https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
• https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

• https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer#w_connect-additional-devices-to-sync_

Well i mean like my bookmarks theyre in a backup like arent they? I recently had to reset my PC and theyre not their like they normally are when i log in with my account.

Hi, as I mention above in my 1st post. they are not for backup but for transfer.

Note also that Firefox Support has nothing to do with Sync'd data or the servers it is on and if using it as a backup service the answer is no, they are gone with no way to retrieve the data.