Recent answers to iOS - How to fix Error message: No video with supported format and MIME type foundhttps://support.mozilla.org/mk/questions/12108592018-03-26T00:01:28-07:00As I wrote above, this is not an issue with the Flash plugin, but an issue with the HTML5 media play2018-03-26T00:01:28-07:00cor-elhttps://support.mozilla.org/mk/questions/1210859#answer-1093141<p>As I wrote above, this is not an issue with the Flash plugin, but an issue with the HTML5 media player.
You would have to check what video formats the website offers.
The Web Console usually shows more information when such issues occur.
</p>My apologies, I meant to say I'm having problems on my MacBook Air and my iMac, which means I'm usin2018-03-25T14:06:32-07:00Squikhttps://support.mozilla.org/mk/questions/1210859#answer-1093073<p>My apologies, I meant to say I'm having problems on my MacBook Air and my iMac, which means I'm using OS 10.13.3 and not iOS as I originally stated in my last communication.
I have tried the various proposals put forward, but to no avail. I am still getting the same message an am unable to play the audios.
This has only happened since I installed the latest version of Firefox - 59.0.1
</p>Squik said
Hi,
Since when have we had to use Adobe Flash player, as I haven't had to before and wo2018-03-24T19:36:20-07:00Jameshttps://support.mozilla.org/mk/questions/1210859#answer-1092801<p><em>Squik <a href="#answer-1092792" rel="nofollow">said</a></em>
</p>
<blockquote>
Hi,
Since when have we had to use Adobe Flash player, as I haven't had to before and would prefer not to now, especially as I am using Apple iOS operating system.
Is there any other solution for this for the Apple iOS operating system?
Thank you
</blockquote>
<p>iOS as in iPhone and iPads or do you actually mean desktop Firefox on OS X 10.13.3
</p><p>There is no Flash Player Plugin from Adobe for iOS devices as in iPhones/iPads do not use NPAPI Plugins.
</p>"No video with supported format and MIME type found" always refers to the HTML5 media player and mob2018-03-24T19:07:07-07:00cor-elhttps://support.mozilla.org/mk/questions/1210859#answer-1092798<p>"No video with supported format and MIME type found" always refers to the HTML5 media player and mobile doesn't support a Flash player anyway.
</p>This means that YouTube doesn't offer the video in a format that is supported by that device.
You ca2018-03-24T19:05:06-07:00cor-elhttps://support.mozilla.org/mk/questions/1210859#answer-1092797<p>This means that YouTube doesn't offer the video in a format that is supported by that device.
</p><p>You can normally check the Web Console and Network Monitor for more detail, but I don't know if you can do that on a mobile device (iPad).
</p>
<ul><li><a href="https://developer.mozilla.org/en/Tools/Web_Console" rel="nofollow">https://developer.mozilla.org/en/Tools/Web_Console</a>
</li><li><a href="https://developer.mozilla.org/en/Tools/Network_Monitor" rel="nofollow">https://developer.mozilla.org/en/Tools/Network_Monitor</a>
</li></ul>
<p>Can you check this in a Firefox desktop version with Responsive Design View active?
</p>
<ul><li><a href="https://developer.mozilla.org/en/Tools/Responsive_Design_View" rel="nofollow">https://developer.mozilla.org/en/Tools/Responsive_Design_View</a>
</li></ul>Hi,
Since when have we had to use Adobe Flash player, as I haven't had to before and would prefer no2018-03-24T18:49:30-07:00Squikhttps://support.mozilla.org/mk/questions/1210859#answer-1092792<p>Hi,
Since when have we had to use Adobe Flash player, as I haven't had to before and would prefer not to now, especially as I am using Apple iOS operating system.
Is there any other solution for this for the Apple iOS operating system?
Thank you
</p>Make sure your Flash Player is up to date;
Note: Windows users should download the
ActiveX for Inter2018-03-24T09:32:06-07:00fredmcd-hotmailhttps://support.mozilla.org/mk/questions/1210859#answer-1092632<p>Make sure your Flash Player is up to date;
</p><p><strong>Note: Windows users</strong> should download the
<strong>ActiveX</strong> for <em>Internet Explorer.</em> <strong>and</strong> the <strong>plugin</strong> for
<em>Plugin-based browsers</em> (like Firefox).
</p><p><strong>Note: Windows 8 and Windows 10</strong> have built-in
flash players and Adobe will cause a conflict. Install
the plugin only. Not the ActiveX.
</p><p>Flash Player Version: <strong>Version 29.0.0.113 </strong>
</p><p><a href="https://get.adobe.com/flashplayer/" rel="nofollow">https://get.adobe.com/flashplayer/</a>
Direct link scans current system and browser
<strong>Note: Other software</strong> is offered in the download. &lt;Windows Only&gt;
</p><p><a href="https://get.adobe.com/flashplayer/otherversions/" rel="nofollow">https://get.adobe.com/flashplayer/otherversions/</a>
Step 1: Select Operating System
Step 2: Select A Version (Firefox, Win IE . . . .)
<strong>Note: Other software</strong> is offered in the download. &lt;Windows Only&gt;
+++++++++++++++++++
See if there are updates for your graphics drivers
<a href="https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration" rel="nofollow">https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration</a>
</p>I'm afraid the problem is still there
2018-03-24T08:00:56-07:00Squikhttps://support.mozilla.org/mk/questions/1210859#answer-1092599<p>I'm afraid the problem is still there
</p>Make sure you are not blocking content.
Start Firefox in Safe Mode {web link} by holding down the
&l2018-03-24T07:58:08-07:00fredmcd-hotmailhttps://support.mozilla.org/mk/questions/1210859#answer-1092595<p>Make sure you are not blocking content.
</p><p><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">Start Firefox in Safe Mode</a> {web link} by holding down the
<strong>&lt;Shift&gt; <em>(Mac=Options)</em></strong> key, and then starting Firefox.
</p><p>A small dialog should appear. Click
<strong>Start In Safe Mode</strong> (not Refresh).
Is the problem still there?
</p>