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unable to log out of my gmail account.

Posted

no dropdown menu containing logout option is coming as i left click on my profile picture.

no dropdown menu containing logout option is coming as i left click on my profile picture.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0

More Information

Happy112 561 solutions 5694 answers

Hi,

A few things you could try :

Go to Options => General - scroll down to "Network Proxy' and set it to 'No Proxy' Then close and restart Firefox If that doesn't do the trick, change it back to it's default.


Make sure you don't have any content blocking add-ons, like AdBlock Plus, NoScript ....


If none of the above work, then let's try Firefox in Safe Mode :

If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Hi, A few things you could try : Go to Options => General - scroll down to "Network Proxy' and set it to 'No Proxy' Then close and restart Firefox If that doesn't do the trick, change it back to it's default. ---------------------------------------------------------------------------------------------------------- Make sure you don't have any content blocking add-ons, like AdBlock Plus, NoScript .... ---------------------------------------------------------------------------------------------------------- If none of the above work, then let's try Firefox in Safe Mode : If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !) See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Happy112 561 solutions 5694 answers

Flagged this thread as duplicate to :

https://support.mozilla.org/en-US/questions/1203219

Flagged this thread as duplicate to : https://support.mozilla.org/en-US/questions/1203219