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I would like to send a comment/ask a question to Mozilla to read. Is this the best way, or is there a direct email or online form (search sent me here)?
The title says it all. I won't bother with the issue until I hear this is the way to make contact.
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Hi, If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.
On the other hand, if you want a reply to a support question, you could post the question here.