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Firefox crashes

Posted

bp-5fe4c245-43c4-47d8-affa-1d2741171229

bp-5fe4c245-43c4-47d8-affa-1d2741171229

Chosen solution

Are you using Firefox ESR?


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Linux; Android 5.1; Lenovo Z90a40 Build/LMY47O) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.111 Mobile Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4306 solutions 60452 answers

Product Firefox Release Channel release Version 55.0.3 Build ID 20170824053622 OS Windows 7 OS Version 6.1.7600

bp-5fe4c245-43c4-47d8-affa-1d2741171229 Signature: JS::Zone::~Zone

This is for Sumo's Related Bugs 1402473 RESOLVED FIXED Intermittent PROCESS-CRASH | tps | application crashed [@ JS::Zone::~Zone]

1402225 RESOLVED WORKSFORME Intermittent PROCESS-CRASH | tps | application crashed [@ JS::Zone::~Zone]

Product Firefox Release Channel release Version 55.0.3 Build ID 20170824053622 OS Windows 7 OS Version 6.1.7600 bp-5fe4c245-43c4-47d8-affa-1d2741171229 Signature: JS::Zone::~Zone This is for Sumo's Related Bugs 1402473 RESOLVED FIXED Intermittent PROCESS-CRASH | tps | application crashed [@ JS::Zone::~Zone] 1402225 RESOLVED WORKSFORME Intermittent PROCESS-CRASH | tps | application crashed [@ JS::Zone::~Zone]
FredMcD
  • Top 10 Contributor
4306 solutions 60452 answers

Chosen Solution

Are you using Firefox ESR?


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Are you using Firefox ESR? -------------- [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?