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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

Itsugaya
Itsugaya
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bp-5fe4c245-43c4-47d8-affa-1d2741171229

bp-5fe4c245-43c4-47d8-affa-1d2741171229

Chosen solution

Are you using Firefox ESR?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Read this answer in context 👍 0

All Replies (2)

FredMcD
FredMcD
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Product Firefox Release Channel release Version 55.0.3 Build ID 20170824053622 OS Windows 7 OS Version 6.1.7600

bp-5fe4c245-43c4-47d8-affa-1d2741171229 Signature: JS::Zone::~Zone

This is for Sumo's Related Bugs 1402473 RESOLVED FIXED Intermittent PROCESS-CRASH | tps | application crashed [@ JS::Zone::~Zone]

1402225 RESOLVED WORKSFORME Intermittent PROCESS-CRASH | tps | application crashed [@ JS::Zone::~Zone]

FredMcD
FredMcD
more options

Chosen Solution

Are you using Firefox ESR?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?