X
Tap here to go to the mobile version of the site.

Support Forum

Reset password and still it does not work

Posted

Screw it, I guess I just created a new account. by the way 57 is slow as hell on a fresh install. How do you screw this up?????

Screw it, I guess I just created a new account. by the way 57 is slow as hell on a fresh install. How do you screw this up?????

Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0

More Information

FredMcD
  • Top 10 Contributor
4255 solutions 59589 answers

I called an administrator about your password problem.


As to the slowness, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

I called an administrator about your password problem. As to the slowness, [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

I'm not worried about the password, I had to create a new account just to post. The old log-in was probably over ten years old.

I'm not running 57, it's not even on my computer. With a clean install, starting in safe mode probably would be meaningless because there are no add-ons at all, and where can you go from here? There is not much to do if a clean install does not work right out of the bag, and by clean, I mean I stripped every registry entry for FF.

Using 57 requires me to install the latest version of Roboform which will not work for me. No legacy support will probably put the nail in the coffin for FF before long for me. Chrome supports Roboform without issues but i don't want to change. Maybe I have some conflicting software causing this problem but I'm not going to jump through hoops just to run the latest version, to me this version was under cooked and dumped on the market. Lots of complaints about no legacy support and freezes. though I experienced no freezes

I'm not worried about the password, I had to create a new account just to post. The old log-in was probably over ten years old. I'm not running 57, it's not even on my computer. With a clean install, starting in safe mode probably would be meaningless because there are no add-ons at all, and where can you go from here? There is not much to do if a clean install does not work right out of the bag, and by clean, I mean I stripped every registry entry for FF. Using 57 requires me to install the latest version of Roboform which will not work for me. No legacy support will probably put the nail in the coffin for FF before long for me. Chrome supports Roboform without issues but i don't want to change. Maybe I have some conflicting software causing this problem but I'm not going to jump through hoops just to run the latest version, to me this version was under cooked and dumped on the market. Lots of complaints about no legacy support and freezes. though I experienced no freezes
WestEnd 60 solutions 5387 answers

@Gabe51, actually I was one of those trying it out before leaping as it also gave me Addon problems. But what your describing is hard to know since no one can diagnosis where the slowdown is coming from. So unless it was complete fresh install with no FF installed it will be hard to narrow done the problem here. I have FF57.0.2 and have no slowdowns as what your describing. So unless it can be logged this will be like looking for a needle in haystack problem.

@Gabe51, actually I was one of those trying it out before leaping as it also gave me Addon problems. But what your describing is hard to know since no one can diagnosis where the slowdown is coming from. So unless it was complete fresh install with no FF installed it will be hard to narrow done the problem here. I have FF57.0.2 and have no slowdowns as what your describing. So unless it can be logged this will be like '''looking for a needle in haystack problem.'''

Question owner

Did you bother to read my complete post? *I think not*

Did you bother to read my complete post? *I think not*
Shadow110 1072 solutions 14836 answers

Gabe51 said

Did you bother to read my complete post? *I think not*

The answer is that there was a issue in 57.0 this was fixed when people contacted us about it via instructions as to how to fix it. High Ram usage due to Accessibility Services (blind,hard to hear etc.) being turned on as default. This was then fixed in update 57.0.1 There is also another fix but that is on a individual basis of the persons system : Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multi-processor = slow again. Recommend 2 Restart Firefox after making these changes please. info : https://arstechnica.com/information-technology/2017/06/firefox-multiple-content-processes/

There was a Profile issue with wrong characters being written and this was fixed in current version 57.0.2

Please let us know if this solved your issue or if need further assistance.

''Gabe51 [[#answer-1047505|said]]'' <blockquote> Did you bother to read my complete post? *I think not* </blockquote> The answer is that there was a issue in 57.0 this was fixed when people contacted us about it via instructions as to how to fix it. High Ram usage due to Accessibility Services (blind,hard to hear etc.) being turned on as default. This was then fixed in update 57.0.1 There is also another fix but that is on a individual basis of the persons system : Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multi-processor = slow again. Recommend 2 Restart Firefox after making these changes please. info : https://arstechnica.com/information-technology/2017/06/firefox-multiple-content-processes/ There was a Profile issue with wrong characters being written and this was fixed in current version 57.0.2 Please let us know if this solved your issue or if need further assistance.
cor-el
  • Top 10 Contributor
  • Moderator
17527 solutions 158477 answers

Try to disable accessibility services in Firefox.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Try to disable accessibility services in Firefox. *Options/Preferences -> Privacy & Security -> Prevent accessibility services from accessing your browser *https://support.mozilla.org/en-US/kb/accessibility-services *http://techdows.com/2017/08/firefox-57-prevent-accessibility-services-accessing-browser.html Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Helpful Reply

Try this try that? I think I will just wait for FF to get it right. (If ever) I'm running an older version and for now it will works without issue. Thanks for the effort but I'm not remotely interested in trying to make this work. Something caused FF to release this half backed version before it was ready. Downgrading back to my current version if this does not work is a PITA.

Try this try that? I think I will just wait for FF to get it right. (If ever) I'm running an older version and for now it will works without issue. Thanks for the effort but I'm not remotely interested in trying to make this work. Something caused FF to release this half backed version before it was ready. Downgrading back to my current version if this does not work is a PITA.