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I can't login to my account. Password reset does not work

  • 3 replies
  • 8 have this problem
  • 22 views
  • Last reply by shs7103

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I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email account verification, but will not accept my password.

Very inconvenient and have never had more trouble in setting up an account than with Mozilla.

I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email account verification, but will not accept my password. Very inconvenient and have never had more trouble in setting up an account than with Mozilla.

Chosen solution

Hi shs7103 I'm just following up, was your problem solved? Smorele responded to your question.

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Hello, can us give us the URL you use to log in? Do you mean you have created an account with Firefox Sync?

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Chosen Solution

Hi shs7103 I'm just following up, was your problem solved? Smorele responded to your question.

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I'm able to login to M support, but not sync. I don't sync devices at this time.