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CHANGING BROWSERS

Posted

I was going to order some calendars from a company that I have been ordering from for a number of years. I clicked on "add to cart" and then I clicked on "check-out" and nothing happened. The hand on the screen was frozen. I contacted the company and they told me to change my browsers. Did you ever hear of this happening. I don't know if I want to change my browser, or what to change it to.

I was going to order some calendars from a company that I have been ordering from for a number of years. I clicked on "add to cart" and then I clicked on "check-out" and nothing happened. The hand on the screen was frozen. I contacted the company and they told me to change my browsers. Did you ever hear of this happening. I don't know if I want to change my browser, or what to change it to.

Chosen solution

I disabled my extensions and the problem went away. I was able to complete my calendar order.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • Google Update
  • Office Live Update v1.5
  • Shockwave Flash 27.0 r0
  • 5.1.50907.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

FredMcD
  • Top 10 Contributor
4272 solutions 59922 answers

It sometimes is reported here. We work with users to find out what the problem is and a solution.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

In Firefox 54 and below:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the Advanced panel and the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Close Firefox completely and then restart Firefox to see if the problem persists.

In Firefox 55 and above:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

It sometimes is reported here. We work with users to find out what the problem is and a solution. Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. Type '''about:preferences'''<enter> in the address bar. * '''Cookies; ''' Select '''Privacy. ''' Under '''History, ''' select Firefox will '''Use Custom Settings. ''' Press the button on the right side called '''Show Cookies. ''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them. * '''Cache; ''' Select '''Advanced > Network. ''' Across from '''Cached Web Content, ''' Press '''Clear Now. ''' If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps: '''In Firefox 54 and below:''' # Click the menu button [[Image:New Fx Menu]] and select ''Options'' (Windows) or ''Preferences'' (Mac, Linux). # Select the ''Advanced'' panel and the ''General'' tab. # Uncheck '''Use hardware acceleration when available'''. # Close Firefox completely and then restart Firefox to see if the problem persists. '''In Firefox 55 and above''': # Click the menu button [[Image:New Fx Menu]] and select ''Options'' (Windows) or ''Preferences'' (Mac, Linux). # Select the ''General'' panel. # Under '''Performance''', uncheck ''Use recommended performance settings''. Additional settings will be displayed. #;[[Image:Fx55Performance-disableHWA|width=500]] # Uncheck '''Use hardware acceleration when available'''. # Close Firefox completely and then restart Firefox to see if the problem persists. Did this fix your problems? Please report back to us! If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles: * [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems#w_turn-off-hardware-acceleration]] * [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]

Chosen Solution

I disabled my extensions and the problem went away. I was able to complete my calendar order.

I disabled my extensions and the problem went away. I was able to complete my calendar order.
FredMcD
  • Top 10 Contributor
4272 solutions 59922 answers

It could be the work of one of your add-ons.

It could be the work of one of your add-ons.

Question owner

What do you mean?

I do not know anything about add-ons (what they are for/do I need them, etc.)

What do you mean? I do not know anything about add-ons (what they are for/do I need them, etc.)
FredMcD
  • Top 10 Contributor
4272 solutions 59922 answers

Add-ons are sub-programs that can change how Firefox looks, acts, and other things. As to not adding any yourself, some are installed with the browser. In the current Firefox, some have caused problems.


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

Add-ons are sub-programs that can change how Firefox looks, acts, and other things. As to not adding any yourself, some are installed with the browser. In the current Firefox, some have caused problems. ---------------- Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Now in the Reply Box on the forum page, do a right-click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''

Question owner

Application Basics


Name: Firefox Version: 52.4.0 Build ID: 20170921064520 Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0 OS: Windows_NT 6.0 Multiprocess Windows: 0/1 (Disabled by add-ons) Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Adblock Plus Version: 2.9.1 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Application Update Service Helper Version: 2.0 Enabled: true ID: aushelper@mozilla.org

Name: Cookie Monster Version: 1.3.4.8 Enabled: true ID: {45d8ff86-d909-11db-9705-005056c00008}

Name: Element Hiding Helper for Adblock Plus Version: 1.4 Enabled: true ID: elemhidehelper@adblockplus.org

Name: Multi-process staged rollout Version: 1.10 Enabled: true ID: e10srollout@mozilla.org

Name: Pocket Version: 1.0.5 Enabled: true ID: firefox@getpocket.com

Name: uBlock Origin Version: 1.14.16 Enabled: true ID: uBlock0@raymondhill.net

Name: Web Compat Version: 1.0 Enabled: true ID: webcompat@mozilla.org

Name: Kaspersky Virtual Keyboard Version: 12.0.1.511 Enabled: false ID: virtualKeyboard@kaspersky.ru

Name: Microsoft .NET Framework Assistant Version: 0.0.0 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b}

Graphics


Features Compositing: Basic Asynchronous Pan/Zoom: none WebGL Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_4_1 ps_4_1) WebGL2 Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_4_1 ps_4_1) Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted Audio Backend: wasapi Direct2D: Blocked for your graphics driver version. Try updating your graphics driver to version nVidia driver > 187.45 or newer. DirectWrite: false (7.0.6002.23845) GPU #1 Active: Yes Description: NVIDIA GeForce 6150SE nForce 430 Vendor ID: 0x10de Device ID: 0x03d0 Driver Version: 7.15.11.8214 Driver Date: 3-8-2009 Drivers: nvd3dumx,nvd3dum nvwgf2umx,nvwgf2um Subsys ID: 2a6c103c RAM: 128

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: cairo Decision Log D3D11_COMPOSITING: Blocklisted; failure code BLOCKLIST_FEATURE_FAILURE_NV_VISTA_15 D3D9_COMPOSITING: disabled by default: Disabled by default Blocklisted; failure code BLOCKLIST_FEATURE_FAILURE_NV_VISTA_15 DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled



Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20170921064520 browser.startup.homepage: https://www.google.com/?client=firefox-a&rls=org.mozilla:en-US:official&gws_rd=ssl browser.startup.homepage_override.buildID: 20170921064520 browser.startup.homepage_override.mstone: 52.4.0 browser.tabs.remote.autostart.2: true browser.tabs.warnOnClose: false browser.urlbar.searchSuggestionsChoice: false browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.max_chrome_script_run_time: 0 dom.max_script_run_time: 0 dom.mozApps.used: true extensions.lastAppVersion: 52.4.0 font.internaluseonly.changed: true gfx.crash-guard.d3d11layers.appVersion: 52.4.0 gfx.crash-guard.d3d11layers.deviceID: 0x03d0 gfx.crash-guard.d3d11layers.driverVersion: 7.15.11.8214 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: false gfx.crash-guard.status.d3d11layers: 2 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.enabled: false media.gmp-eme-adobe.lastUpdate: 1463099409 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.enabled: true media.gmp-gmpopenh264.lastUpdate: 1475715363 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20170921064520 media.gmp-manager.lastCheck: 1509401083 media.gmp-widevinecdm.abi: x86-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1474850802 media.gmp-widevinecdm.version: 1.4.8.903 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.webrtc.debug.aec_log_dir: C:\Users\User\AppData\Local\Temp media.webrtc.debug.log_file: C:\Users\User\AppData\Local\Temp\WebRTC.log network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.cleaned-up: true network.prefetch-next: false places.database.lastMaintenance: 1508722294 places.history.expiration.transient_current_max_pages: 66306 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npctrl: 2 plugin.state.npolw: 1 plugin.state.nppdf: 1 plugin.state.npqtplugin: 0 print.printer_HP_Deskjet_F4400_series.print_bgcolor: false print.printer_HP_Deskjet_F4400_series.print_bgimages: false print.printer_HP_Deskjet_F4400_series.print_duplex: -437918235 print.printer_HP_Deskjet_F4400_series.print_edge_bottom: 0 print.printer_HP_Deskjet_F4400_series.print_edge_left: 0 print.printer_HP_Deskjet_F4400_series.print_edge_right: 0 print.printer_HP_Deskjet_F4400_series.print_edge_top: 0 print.printer_HP_Deskjet_F4400_series.print_evenpages: true print.printer_HP_Deskjet_F4400_series.print_footercenter: print.printer_HP_Deskjet_F4400_series.print_footerleft: &PT print.printer_HP_Deskjet_F4400_series.print_footerright: &D print.printer_HP_Deskjet_F4400_series.print_headercenter: print.printer_HP_Deskjet_F4400_series.print_headerleft: print.printer_HP_Deskjet_F4400_series.print_headerright: print.printer_HP_Deskjet_F4400_series.print_in_color: true print.printer_HP_Deskjet_F4400_series.print_margin_bottom: 0.5 print.printer_HP_Deskjet_F4400_series.print_margin_left: 0.5 print.printer_HP_Deskjet_F4400_series.print_margin_right: 0.5 print.printer_HP_Deskjet_F4400_series.print_margin_top: 0 print.printer_HP_Deskjet_F4400_series.print_oddpages: true print.printer_HP_Deskjet_F4400_series.print_orientation: 0 print.printer_HP_Deskjet_F4400_series.print_page_delay: 50 print.printer_HP_Deskjet_F4400_series.print_paper_data: 1 print.printer_HP_Deskjet_F4400_series.print_paper_height: -1.00 print.printer_HP_Deskjet_F4400_series.print_paper_name: print.printer_HP_Deskjet_F4400_series.print_paper_size_unit: 0 print.printer_HP_Deskjet_F4400_series.print_paper_width: -1.00 print.printer_HP_Deskjet_F4400_series.print_resolution: 300 print.printer_HP_Deskjet_F4400_series.print_reversed: false print.printer_HP_Deskjet_F4400_series.print_scaling: 1.00 print.printer_HP_Deskjet_F4400_series.print_shrink_to_fit: false print.printer_HP_Deskjet_F4400_series.print_to_file: false print.printer_HP_Deskjet_F4400_series.print_unwriteable_margin_bottom: 0 print.printer_HP_Deskjet_F4400_series.print_unwriteable_margin_left: 0 print.printer_HP_Deskjet_F4400_series.print_unwriteable_margin_right: 0 print.printer_HP_Deskjet_F4400_series.print_unwriteable_margin_top: 0 privacy.clearOnShutdown.cookies: false privacy.cpd.formdata: false privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.timeSpan: 0 security.disable_button.openCertManager: false security.sandbox.content.tempDirSuffix: {17d3a266-ce64-4335-98f7-e9df9b6588ac} services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1506990560

Important Locked Preferences


Places Database


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.13.1 Version in use: 4.13.1

NSS Expected minimum version: 3.28.6 Version in use: 3.28.6

NSSSMIME Expected minimum version: 3.28.6 Version in use: 3.28.6

NSSSSL Expected minimum version: 3.28.6 Version in use: 3.28.6

NSSUTIL Expected minimum version: 3.28.6 Version in use: 3.28.6

Experimental Features


Sandbox


Content Process Sandbox Level: 1

Application Basics ------------------ Name: Firefox Version: 52.4.0 Build ID: 20170921064520 Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0 OS: Windows_NT 6.0 Multiprocess Windows: 0/1 (Disabled by add-ons) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Adblock Plus Version: 2.9.1 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Application Update Service Helper Version: 2.0 Enabled: true ID: aushelper@mozilla.org Name: Cookie Monster Version: 1.3.4.8 Enabled: true ID: {45d8ff86-d909-11db-9705-005056c00008} Name: Element Hiding Helper for Adblock Plus Version: 1.4 Enabled: true ID: elemhidehelper@adblockplus.org Name: Multi-process staged rollout Version: 1.10 Enabled: true ID: e10srollout@mozilla.org Name: Pocket Version: 1.0.5 Enabled: true ID: firefox@getpocket.com Name: uBlock Origin Version: 1.14.16 Enabled: true ID: uBlock0@raymondhill.net Name: Web Compat Version: 1.0 Enabled: true ID: webcompat@mozilla.org Name: Kaspersky Virtual Keyboard Version: 12.0.1.511 Enabled: false ID: virtualKeyboard@kaspersky.ru Name: Microsoft .NET Framework Assistant Version: 0.0.0 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b} Graphics -------- Features Compositing: Basic Asynchronous Pan/Zoom: none WebGL Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_4_1 ps_4_1) WebGL2 Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_4_1 ps_4_1) Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted Audio Backend: wasapi Direct2D: Blocked for your graphics driver version. Try updating your graphics driver to version nVidia driver > 187.45 or newer. DirectWrite: false (7.0.6002.23845) GPU #1 Active: Yes Description: NVIDIA GeForce 6150SE nForce 430 Vendor ID: 0x10de Device ID: 0x03d0 Driver Version: 7.15.11.8214 Driver Date: 3-8-2009 Drivers: nvd3dumx,nvd3dum nvwgf2umx,nvwgf2um Subsys ID: 2a6c103c RAM: 128 Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: cairo Decision Log D3D11_COMPOSITING: Blocklisted; failure code BLOCKLIST_FEATURE_FAILURE_NV_VISTA_15 D3D9_COMPOSITING: disabled by default: Disabled by default Blocklisted; failure code BLOCKLIST_FEATURE_FAILURE_NV_VISTA_15 DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20170921064520 browser.startup.homepage: https://www.google.com/?client=firefox-a&rls=org.mozilla:en-US:official&gws_rd=ssl browser.startup.homepage_override.buildID: 20170921064520 browser.startup.homepage_override.mstone: 52.4.0 browser.tabs.remote.autostart.2: true browser.tabs.warnOnClose: false browser.urlbar.searchSuggestionsChoice: false browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.max_chrome_script_run_time: 0 dom.max_script_run_time: 0 dom.mozApps.used: true extensions.lastAppVersion: 52.4.0 font.internaluseonly.changed: true gfx.crash-guard.d3d11layers.appVersion: 52.4.0 gfx.crash-guard.d3d11layers.deviceID: 0x03d0 gfx.crash-guard.d3d11layers.driverVersion: 7.15.11.8214 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: false gfx.crash-guard.status.d3d11layers: 2 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.enabled: false media.gmp-eme-adobe.lastUpdate: 1463099409 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.enabled: true media.gmp-gmpopenh264.lastUpdate: 1475715363 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20170921064520 media.gmp-manager.lastCheck: 1509401083 media.gmp-widevinecdm.abi: x86-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1474850802 media.gmp-widevinecdm.version: 1.4.8.903 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.webrtc.debug.aec_log_dir: C:\Users\User\AppData\Local\Temp media.webrtc.debug.log_file: C:\Users\User\AppData\Local\Temp\WebRTC.log network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.cleaned-up: true network.prefetch-next: false places.database.lastMaintenance: 1508722294 places.history.expiration.transient_current_max_pages: 66306 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npctrl: 2 plugin.state.npolw: 1 plugin.state.nppdf: 1 plugin.state.npqtplugin: 0 print.printer_HP_Deskjet_F4400_series.print_bgcolor: false print.printer_HP_Deskjet_F4400_series.print_bgimages: false print.printer_HP_Deskjet_F4400_series.print_duplex: -437918235 print.printer_HP_Deskjet_F4400_series.print_edge_bottom: 0 print.printer_HP_Deskjet_F4400_series.print_edge_left: 0 print.printer_HP_Deskjet_F4400_series.print_edge_right: 0 print.printer_HP_Deskjet_F4400_series.print_edge_top: 0 print.printer_HP_Deskjet_F4400_series.print_evenpages: true 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print.printer_HP_Deskjet_F4400_series.print_paper_name: print.printer_HP_Deskjet_F4400_series.print_paper_size_unit: 0 print.printer_HP_Deskjet_F4400_series.print_paper_width: -1.00 print.printer_HP_Deskjet_F4400_series.print_resolution: 300 print.printer_HP_Deskjet_F4400_series.print_reversed: false print.printer_HP_Deskjet_F4400_series.print_scaling: 1.00 print.printer_HP_Deskjet_F4400_series.print_shrink_to_fit: false print.printer_HP_Deskjet_F4400_series.print_to_file: false print.printer_HP_Deskjet_F4400_series.print_unwriteable_margin_bottom: 0 print.printer_HP_Deskjet_F4400_series.print_unwriteable_margin_left: 0 print.printer_HP_Deskjet_F4400_series.print_unwriteable_margin_right: 0 print.printer_HP_Deskjet_F4400_series.print_unwriteable_margin_top: 0 privacy.clearOnShutdown.cookies: false privacy.cpd.formdata: false privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.timeSpan: 0 security.disable_button.openCertManager: false security.sandbox.content.tempDirSuffix: {17d3a266-ce64-4335-98f7-e9df9b6588ac} services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1506990560 Important Locked Preferences ---------------------------- Places Database --------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.13.1 Version in use: 4.13.1 NSS Expected minimum version: 3.28.6 Version in use: 3.28.6 NSSSMIME Expected minimum version: 3.28.6 Version in use: 3.28.6 NSSSSL Expected minimum version: 3.28.6 Version in use: 3.28.6 NSSUTIL Expected minimum version: 3.28.6 Version in use: 3.28.6 Experimental Features --------------------- Sandbox ------- Content Process Sandbox Level: 1
FredMcD
  • Top 10 Contributor
4272 solutions 59922 answers

Sorry to say, I do not see anything.

Sorry to say, I do not see anything.

Question owner

What do you mean by not seeing anything?

What do you mean by not seeing anything?
FredMcD
  • Top 10 Contributor
4272 solutions 59922 answers

I saw nothing in the add-ons list that is known to cause issues.

I saw nothing in the add-ons list that is known to cause issues.

Question owner

Do I have to keep all those add-ons and extensions? Also, how can I delete the "post reply" messages from today and the past?

Do I have to keep all those add-ons and extensions? Also, how can I delete the "post reply" messages from today and the past?
FredMcD
  • Top 10 Contributor
4272 solutions 59922 answers

ChaCha said

Do I have to keep all those add-ons and extensions?

The choice is yours. If there is something you don't want, disable or remove it.

Also, how can I delete the "post reply" messages from today and the past?

Postings on this forum are forever. Don't worry about it.

''ChaCha [[#answer-1022970|said]]'' <blockquote> Do I have to keep all those add-ons and extensions? </blockquote> The choice is yours. If there is something you don't want, disable or remove it. <blockquote> Also, how can I delete the "post reply" messages from today and the past? </blockquote> Postings on this forum are forever. Don't worry about it.