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Adobe Flash doesn't work. How can I fix this?

Posted

I have updated Flash repeatedly and it still doesn't work.

I have updated Flash repeatedly and it still doesn't work.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Amazon MP3 Downloader Plugin 1.0.17
  • Version 5.41.3.0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 26.0 r0
  • 5.1.30514.0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 4.0; rv:44.0) Gecko/20100101 Firefox/44.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17857 solutions 161589 answers

Your user agent shows that you run a Firefox 44 version in compatibility mode for Windows 95 (NT 4.0).

  • Mozilla/5.0 (Windows NT 4.0; rv:44.0) Gecko/20100101 Firefox/44.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

You may have a corrupted user agent. See:

If you really run Firefox 44 then please update to the current release.

Your user agent shows that you run a Firefox 44 version in compatibility mode for Windows 95 (NT 4.0). *Mozilla/5.0 (Windows NT 4.0; rv:44.0) Gecko/20100101 Firefox/44.0 Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window. You may have a corrupted user agent. See: *https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox *https://support.mozilla.org/en-US/kb/Finding+your+Firefox+version *https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible If you really run Firefox 44 then please update to the current release. *https://support.mozilla.org/en-US/kb/update-firefox-latest-version