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Firefox just updated and I have now lost 25 years of book marks.

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Firefox just updated and I have now lost 25 years of book marks.

Firefox just updated and I have now lost 25 years of book marks.

Chosen solution

Did you already reboot the computer?


You can also check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 26.0 r0

Application

  • Firefox 54.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0
  • Support URL: https://support.mozilla.org/1/firefox/54.0.1/WINNT/en-US/

Extensions

  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Firefox Screenshots 6.6.0 (screenshots@mozilla.org)
  • Kaspersky Protection 5.0.141-4-20161031140250 (light_plugin_F6F079488B53499DB99380A7E11A93F6@kaspersky.com)
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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
philipp
  • Top 25 Contributor
  • Moderator
5343 solutions 23599 answers

hi, this should not happen under normal circumstances. did other customisations of the browser (like custom settings, stored passwords, addons) stay in place or does it look like a totally fresh install? can you restore your bookmarks from the automatic backups that firefox creates as described in Restore bookmarks from backup or move them to another computer?

hi, this should not happen under normal circumstances. did other customisations of the browser (like custom settings, stored passwords, addons) stay in place or does it look like a totally fresh install? can you restore your bookmarks from the automatic backups that firefox creates as described in [[Restore bookmarks from backup or move them to another computer]]?
cor-el
  • Top 10 Contributor
  • Moderator
17764 solutions 160655 answers

Chosen Solution

Did you already reboot the computer?


You can also check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Did you already reboot the computer? ---- You can also check for problems with the <b>places.sqlite</b> database (bookmarks and history) in the Firefox profile folder. *https://addons.mozilla.org/firefox/addon/places-maintenance/ See also: *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created *http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
FredMcD
  • Top 10 Contributor
4334 solutions 60976 answers
Look on your desktop. Do you see a folder called; '''Old Firefox?''' https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
John 0 solutions 22 answers

Same problem here (sort of ) FireFox updated to Ver 55xxx and after restart my bookmarks bar at the top was all out of order , had to restore to an earlier date (last week) . Now I am having to do this restore thing EVERY TIME I start Fire Fox . ALSO: when I click on a bookmark's folder to show the content it will put up a frame but nothing in the frame for anywhere from 5 to 30 second's, same with any sub folders.

ANY IDEAS HERE ?

Same problem here (sort of ) FireFox updated to Ver 55xxx and after restart my bookmarks bar at the top was all out of order , had to restore to an earlier date (last week) . Now I am having to do this restore thing EVERY TIME I start Fire Fox . ALSO: when I click on a bookmark's folder to show the content it will put up a frame but nothing in the frame for anywhere from 5 to 30 second's, same with any sub folders. ANY IDEAS HERE ?
FredMcD
  • Top 10 Contributor
4334 solutions 60976 answers

John Drop back down to v54 until they say 55.xx is ready. And make copies of your bookmarks.

'''John''' Drop back down to v54 until they say 55.xx is ready. And make copies of your bookmarks.
John 0 solutions 22 answers

This may sound dumb but , just how do I go about doing this ? I have always just let FF auto update which is what happened here when the trouble started. And how do I stop FF from doing auto up dates ?

Tnx .

This may sound dumb but , just how do I go about doing this ? I have always just let FF auto update which is what happened here when the trouble started. And how do I stop FF from doing auto up dates ? Tnx .
cor-el
  • Top 10 Contributor
  • Moderator
17764 solutions 160655 answers

Updates have been disabled at the moment, so Firefox won't update from 54 to 55 until all pending bugs are fixed.

Updates have been disabled at the moment, so Firefox won't update from 54 to 55 until all pending bugs are fixed.
John 0 solutions 22 answers

I have 55 already , that's what is causing problems !

HOW DO I GET BACK TO AN EARLIER VERSION ??????

I have 55 already , that's what is causing problems ! HOW DO I GET BACK TO AN EARLIER VERSION ??????
FredMcD
  • Top 10 Contributor
4334 solutions 60976 answers

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release https://www.mozilla.org/en-US/firefox/organizations/

https://www.mozilla.org/en-US/firefox/organizations/notes/

https://www.mozilla.org/en-US/firefox/organizations/system-requirements/

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here. If you still want to downgrade, look under; '''I still want to downgrade. ''' Click the '''Directory of other versions and languages''' link. Look for the directory of the version that you want. But, remember that '''old versions may have security issues. ''' You should also check out Firefox; Extended Support Release https://www.mozilla.org/en-US/firefox/organizations/ https://www.mozilla.org/en-US/firefox/organizations/notes/ https://www.mozilla.org/en-US/firefox/organizations/system-requirements/
John 0 solutions 22 answers

THANK YOU VERY MUCH ! Got Ver. 54 installed and everything smoothly again !

THANK YOU VERY MUCH ! Got Ver. 54 installed and everything smoothly again !
John 0 solutions 22 answers

Started FF this morning and it updated to Ver 55 AGAIN ! same trouble as last time.

Going back to 54 AGAIN........this is getting tiresome !

Started FF this morning and it updated to Ver 55 AGAIN ! same trouble as last time. Going back to 54 AGAIN........this is getting tiresome !
FredMcD
  • Top 10 Contributor
4334 solutions 60976 answers

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select Update. Check the settings.

Also turn off Use a background service to install updates

Type '''about:preferences#advanced'''<enter> in the address bar. Under '''Advanced, ''' Select '''Update. ''' Check the settings. Also turn off '''Use a background service to install updates'''
John 0 solutions 22 answers

Ver.54 reinstalled and working smoothly again, auto updates turned off. Will see what happens as the day goes on !

Tnx very Much !!!!!!

Ver.54 reinstalled and working smoothly again, auto updates turned off. Will see what happens as the day goes on ! Tnx very Much !!!!!!
cor-el
  • Top 10 Contributor
  • Moderator
17764 solutions 160655 answers

Firefox 55.0.2 has been released to fix some problems with with the bookmarks (places.sqlite) in case the file path to the profile folder contains a quotation mark ('), so you can give this version a try if you have a quotation mark in your Windows user account name.

Firefox 55.0.2 has been released to fix some problems with with the bookmarks (places.sqlite) in case the file path to the profile folder contains a quotation mark ('), so you can give this version a try if you have a quotation mark in your Windows user account name.
John 0 solutions 22 answers

55.0.2 was what installed it's self this this morning on start-up and what I still had trouble with. It rearranged both the bookmark folders and the bookmark's within the folders. And when a bookmark was clicked on, it would put up a frame for the choice's but not fill the frame for several second's . After going back to Ver. 54.0.1 , everything came back into line and is working the was it should . 73

55.0.2 was what installed it's self this this morning on start-up and what I still had trouble with. It rearranged both the bookmark folders and the bookmark's within the folders. And when a bookmark was clicked on, it would put up a frame for the choice's but not fill the frame for several second's . After going back to Ver. 54.0.1 , everything came back into line and is working the was it should . 73
cor-el
  • Top 10 Contributor
  • Moderator
17764 solutions 160655 answers

Try to create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Try to create a new profile as a quick test to see if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
John 0 solutions 22 answers

Had to RE-SET the bookmark's again last evening about 20:30 EST after running all day on VER. 54 , and then again this morning about 30 minutes after start-up (also on Ver. 54) . NO , I have not chased this monkey through the "Profiles" thing as mentioned above (that is getting a bit too deep for this "Ole Fart" ) .

Any other ideas before I start using "CHROME" (which has not caused any problems) ?

Had to RE-SET the bookmark's again last evening about 20:30 EST after running all day on VER. 54 , and then again this morning about 30 minutes after start-up (also on Ver. 54) . NO , I have not chased this monkey through the "Profiles" thing as mentioned above (that is getting a bit too deep for this "Ole Fart" ) . Any other ideas before I start using "CHROME" (which has not caused any problems) ?
John 0 solutions 22 answers

Helpful Reply

Alright, Stayed up late last night and did the "PROFILE" thing as described above, also ran "Crap Cleaner" and did a virus scan. Everything seemed to be working properly when I shut down at mid-nite with Ver. 55.0.2 running. Started up this morning, everything ran fine for the first half hour or so then after going for another cup of coffee I came back to the Bookmark tool bar being all screwed up again and the Version had changed to 55.0.1 (and yes , the auto update was turned off) . I have used "FIRE FOX" for years now and NEVER had this much trouble, but right now I'm getting much closer to using "CHROME" (which I really don't care for) as a primary browser ! PLEASE do something to fix this !

While 55.0.2 seems to be a bit more stable over all it still takes a while to display book mark folder content's and content of sub folder's .

Alright, Stayed up late last night and did the "PROFILE" thing as described above, also ran "Crap Cleaner" and did a virus scan. Everything seemed to be working properly when I shut down at mid-nite with Ver. 55.0.2 running. Started up this morning, everything ran fine for the first half hour or so then after going for another cup of coffee I came back to the '''Bookmark tool bar being all screwed up again and the Version had changed to 55.0.1 (and yes , the auto update was turned off)''' . I have used "FIRE FOX" for years now and NEVER had this much trouble, but right now I'm getting much closer to using "CHROME" (which I really don't care for) as a primary browser ! PLEASE do something to fix this ! While 55.0.2 seems to be a bit more stable over all it still takes a while to display book mark folder content's and content of sub folder's .
John 0 solutions 22 answers

Had to go back to 54.0.1 earlier , and it just blinked and re arranged the bookmark's on me again.

Any Idea just what is going on here ?

Had to go back to 54.0.1 earlier , and it just blinked and re arranged the bookmark's on me again. Any Idea just what is going on here ?
FredMcD
  • Top 10 Contributor
4334 solutions 60976 answers

Are you using sync?

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers before using sync again.

Are you using sync? If you have sync, and there is a problem anywhere, '''Shut Down Sync Immediately On All Devices''' to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers before using sync again.