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After reset firefox, lost all bookmarks. Restore bookmarks is failing, what to do?
Restore bookmarks says " Unable to process the backup file". Lot of data is lost and also there were no mention of bookmarks will be lost. :( . Please help is getting my data.
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This can happen when the places.sqlite file in the profile folder is corrupted.
You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.
If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.
- keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder