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Firefox crashes on start up

  • 4 replies
  • 4 have this problem
  • 5 views
  • Last reply by FredMcD

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bp-b08184c7-a67a-4d05-9e61-61ba41170513

bp-b08184c7-a67a-4d05-9e61-61ba41170513

All Replies (4)

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Try Firefox Safe Mode to see if the problem still exist. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

You can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
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TyDraniu

Try Firefox Safe Mode to see if the problem still exist. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). You can start Firefox in Safe Mode as follows:
  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.

same. i cannot open my league of legends client too, not sure if related

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Any luck with booting the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key)?

This could be a font issue since starting Firefox in Safe Mode where hardware acceleration is disabled didn't had effect.

  • Firefox 53.0.2 Crash Report [@ @0x0 | dwrite.dll@0xb039a ]
  • 17 xul.dll gfxDWriteFontList::CreateBundledFontsCollection(IDWriteFactory*) =>
    aFactory->CreateCustomFontCollection(loader, &key, sizeof(key), getter_AddRefs(collection));
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