Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Last evening, an auto update occurred. Now conathst.exe files are created continuously. How do I correct this & will it cause ant harm?

  • 6 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

more options

Many of these exec were created & continue to be created. The problem only occurs after starting up Firefox.

Many of these exec were created & continue to be created. The problem only occurs after starting up Firefox.

All Replies (6)

more options

conathst.exe = Norton Identity Safe

https://support.norton.com

http://community.norton.com/

more options

I contacted Norton & they indicated tha6t the problem was with an extension installed on Firefox. The problem started after a Firefox update last evening. Norton suggested doing a restart of Firefox using the reset tool under help. All I could find was a Restart with add-ons disabled. The problem is still occuring & only after starting Firefox.

more options

I contacted Norton & they indicated tha6t the problem was with an extension installed on Firefox. The problem started after a Firefox update last evening. Norton suggested doing a restart of Firefox using the reset tool under help. All I could find was a Restart with add-ons disabled. The problem is still occuring & only after starting Firefox.

more options

An extension that Norton installed in Firefox!

That file is part of the Norton Identity Safe application, which installs an extension in Firefox.

Update Norton thru their LiveUpdate feature, or uninstall Norton and install a fresh download of Norton.

more options

FredMcD said

conathst.exe = Norton Identity Safe https://support.norton.com http://community.norton.com/

I contacted Norton & they indicated tha6t the problem was with an extension installed on Firefox. The problem started after a Firefox update last evening. Norton suggested doing a restart of Firefox using the reset tool under help. All I could find was a Restart with add-ons disabled. The problem is still occuring & only after starting Firefox.

more options

There are other things that need attention. Please update the Shockwave Flash 22.0 r0 plugin, see also:

Try to disable Norton extensions on the about:addons page in the Extensions tab.

You can use one of these to start Firefox in Safe Mode:

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox
  • Help -> Restart with Add-ons Disabled