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Firefox crashes @ startup

  • 1 reply
  • 2 have this problem
  • 13 views
  • Last reply by FredMcD

emad13
emad13
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every time I open the firefox it crashes with a windows dialog box prompts to close the program i did every thing you suggest in the site as restart in safe mode etc but nothing changes

Crash ID: bp-3a422ff8-0389-4b2a-a236-3c0152170128

every time I open the firefox it crashes with a windows dialog box prompts to close the program i did every thing you suggest in the site as restart in safe mode etc but nothing changes Crash ID: bp-3a422ff8-0389-4b2a-a236-3c0152170128

All Replies (1)

FredMcD
FredMcD
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Product Firefox Release Channel release Version 51.0.1 Build ID 20170125094131 OS Windows 7 OS Version 6.1.7601 Service Pack 1

Signature: IPCError-browser | ShutDownKill

Attention Sumo's there are 35 related bug reports.

captlib.dll = Babylon Information Tool = Babylon Client

Disable the Babylon program. Is the problem still there.