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Why are some 'General' options (eg. Change homepage) greyed out/unavailable to change?

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by philipp

JenLouise
JenLouise
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When I go to the General tab, the dropdown option for "When Firefox Starts" is greyed out, so that I can't change from 'Show my homepage' to 'Open last tabs'.

Also I can't change my default homepage.. clicking on use current pages/use bookmark/restore default buttons does nothing. (The homepage is currently set to my organisation's homepage, so possibly there is some over-ride setting, but I tried the Refresh Firefox which I found in one of the help articles.)

When I go to the General tab, the dropdown option for "When Firefox Starts" is greyed out, so that I can't change from 'Show my homepage' to 'Open last tabs'. Also I can't change my default homepage.. clicking on use current pages/use bookmark/restore default buttons does nothing. (The homepage is currently set to my organisation's homepage, so possibly there is some over-ride setting, but I tried the Refresh Firefox which I found in one of the help articles.)

All Replies (1)

philipp
philipp
  • Moderator
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hi JenLouise, if you are using firefox in an enterprise environment it may be that your it department is enforcing certain settings. the other possibility why it isn't possible to select "open last tabs" as a choice would be if firefox is set to keep "no history" in the privacy panel, because in this case firefox keeps no record at all on the disk...