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Amazon video wont play despite having widevine always active

Posted

Amazon prime videos all give the same error stating I need the widevine content decryption module. This is present in the plugins and always active. I have tried re-starting and re-loading but nothing works. What do I need to do to watch a film?

Amazon prime videos all give the same error stating I need the widevine content decryption module. This is present in the plugins and always active. I have tried re-starting and re-loading but nothing works. What do I need to do to watch a film?

Chosen solution

Solved it!!!! Firefox wont work with the widevine cdm in conjunction with a linux operating system. Google Chrome is the one that works. Downloaded it, installed it and happily watching Amazon Prime again.

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Additional System Details

Installed Plug-ins

open H264 video codec by cicsco widevinr content decryption module by google

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0

More Information

Chosen Solution

Solved it!!!! Firefox wont work with the widevine cdm in conjunction with a linux operating system. Google Chrome is the one that works. Downloaded it, installed it and happily watching Amazon Prime again.

Solved it!!!! Firefox wont work with the widevine cdm in conjunction with a linux operating system. Google Chrome is the one that works. Downloaded it, installed it and happily watching Amazon Prime again.
jscher2000
  • Top 10 Contributor
8873 solutions 72604 answers

It is supposed to work on Linux according to "Watch DRM content on Firefox." Could you mention your specific distribution?

It is ''supposed to'' work on Linux according to "[[Watch DRM content on Firefox]]." Could you mention your specific distribution?

Question owner

I would like to but am not sure what specific distribution means

I would like to but am not sure what specific distribution means