Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get past search box. Error message stating can''t find yahoo server on my laptop. What do I do to fix this? Chrome and Explorer both work.

more options

Download was successful but when I try to enter something in search box get error message that Yahoo server can't be found. What do I do?

All Replies (1)

more options

Could you test a couple other things:

(1) Mozilla Support menu item

Tap the Alt key to activate the classic menu bar, then Help > Firefox Help

Can Firefox load its own support site?

(2) Search bar

On the main toolbar, the search bar is the shorter box to the right. When you start typing a search in that box, you will see icons for other search sites. After typing your search text, try clicking an icon for a different search site to see whether it goes through.

If none of those work: Could you check the issues raised in this article: Firefox can't load websites but other browsers can. Anything there helpful?