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Firefox is crashing with "Plugin Container for Firefox has stopped working"

Posted

bp-a4465a25-e205-4e1d-b06c-a09922160926 26/09/2016 20:34 bp-8ba007b2-a446-4fe8-8c53-0f1842160926 26/09/2016 14:17 bp-f7842bd0-8a12-40f1-a2a1-e1f9c2160926 26/09/2016 10:20 bp-38a3b51e-9045-4f41-9d89-434012160925 25/09/2016 23:31 bp-1d041c4a-d427-47cd-a817-d13ca2160926 24/09/2016 23:17 bp-eb919a69-b894-4bfb-ab95-116942160924 24/09/2016 22:14

bp-a4465a25-e205-4e1d-b06c-a09922160926 26/09/2016 20:34 bp-8ba007b2-a446-4fe8-8c53-0f1842160926 26/09/2016 14:17 bp-f7842bd0-8a12-40f1-a2a1-e1f9c2160926 26/09/2016 10:20 bp-38a3b51e-9045-4f41-9d89-434012160925 25/09/2016 23:31 bp-1d041c4a-d427-47cd-a817-d13ca2160926 24/09/2016 23:17 bp-eb919a69-b894-4bfb-ab95-116942160924 24/09/2016 22:14

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Citrix Online App Detector Plugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 23.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.2.152
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0

More Information

FredMcD
  • Top 10 Contributor
4260 solutions 59646 answers

Product Firefox Release Channel release Version 49.0.1 Build ID 20160922113459 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-a4465a25-e205-4e1d-b06c-a09922160926 bp-f7842bd0-8a12-40f1-a2a1-e1f9c2160926 bp-1d041c4a-d427-47cd-a817-d13ca2160926

Signature: EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER

Attention Sumo's there are 8 related bug reports +++++++++++++++++++++++++++++++++++++++++++++ bp-8ba007b2-a446-4fe8-8c53-0f1842160926

Signature: OOM | small

Attention Sumo's there are 35 related bug reports

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder ++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 48.0.2 Build ID 20160823121617 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-38a3b51e-9045-4f41-9d89-434012160925

Signature: moz_abort | pages_commit

_etoured.dll = NVIDIA Corporation

DropboxExt.43.dll = Dropbox = Dropbox, Inc.

ole32.dll = Microsoft's framework

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

MSVCR120.dll = Microsoft® Visual Studio

nss3.dll = Network Security Services

This is for Sumo's Related Bugs 1229384 NEW --- Out of memory crash in moz_abort | pages_commit

1128170 RESOLVED FIXED OOM crash while watching a HTML5 video on Youtube w/ AMD hardware and DXVA

Product Firefox Release Channel release Version 49.0.1 Build ID 20160922113459 OS Windows 7 OS Version 6.1.7601 Service Pack 1 bp-a4465a25-e205-4e1d-b06c-a09922160926 bp-f7842bd0-8a12-40f1-a2a1-e1f9c2160926 bp-1d041c4a-d427-47cd-a817-d13ca2160926 Signature: EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER Attention Sumo's there are 8 related bug reports +++++++++++++++++++++++++++++++++++++++++++++ bp-8ba007b2-a446-4fe8-8c53-0f1842160926 Signature: OOM | small Attention Sumo's there are 35 related bug reports msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder ++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 48.0.2 Build ID 20160823121617 OS Windows 7 OS Version 6.1.7601 Service Pack 1 bp-38a3b51e-9045-4f41-9d89-434012160925 Signature: moz_abort | pages_commit _etoured.dll = NVIDIA Corporation DropboxExt.43.dll = Dropbox = Dropbox, Inc. ole32.dll = Microsoft's framework msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder MSVCR120.dll = Microsoft® Visual Studio nss3.dll = Network Security Services This is for Sumo's Related Bugs 1229384 NEW --- Out of memory crash in moz_abort | pages_commit 1128170 RESOLVED FIXED OOM crash while watching a HTML5 video on Youtube w/ AMD hardware and DXVA

Modified by FredMcD

FredMcD
  • Top 10 Contributor
4260 solutions 59646 answers

The last crash report is for a prior version of Firefox. It may not be of use, but just the same . . . .

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

The last crash report is for a prior version of Firefox. It may not be of use, but just the same . . . . Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Question owner

Hi,

Could you please advise how these crashes can be avoided as they seem to reoccur every hour or so?

Thanks.

Hi, Could you please advise how these crashes can be avoided as they seem to reoccur every hour or so? Thanks.

Question owner

Thanks for your advice.

Just checked - there are no integrity errors for system files and graphics driver seem to be updated.

Any more suggestions what could be causing this?

Thanks for your advice. Just checked - there are no integrity errors for system files and graphics driver seem to be updated. Any more suggestions what could be causing this?
FredMcD
  • Top 10 Contributor
4260 solutions 59646 answers

Because of the unknown in three reports, I've already called for more help.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Because of the unknown in three reports, I've already called for more help. Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

Hi,

The problem still persist if I launch Firefox in Safe Mode. It is still crashing constantly.

I appreciate any suggestions.

Thanks.

Hi, The problem still persist if I launch Firefox in Safe Mode. It is still crashing constantly. I appreciate any suggestions. Thanks.
FredMcD
  • Top 10 Contributor
4260 solutions 59646 answers

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' websites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''