This thread was closed and archived. Please ask a new question if you need help.
Had to post this to register for a username, I went round in circles half a dozen times but there is no link to do that anywhere. You have to find a topic that does not come up with any help suggestions, hence the gobbledegook. What a ridiculously stupid way to try to stop people raising issues when Firefox does not work!
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Mozilla prefers you to ask for support in your own thread vs using a ongoing thread on same or similar issue to get support for your own issues.
Do not re-use existing threads started by others, even if they are seemingly on the same subject. Ask a new question instead.