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Password manager failure

Posted

Remember Password prompt is not being shown for any site i visit. Nor i'm able to see any Saved Logins. But i can see there are logins in logins.json file in my profile

I have tried multiple options, even removed all profiles and done fresh install, even then it does not work . Please help as i have many logins saved.

Remember Password prompt is not being shown for any site i visit. Nor i'm able to see any Saved Logins. But i can see there are logins in logins.json file in my profile I have tried multiple options, even removed all profiles and done fresh install, even then it does not work . Please help as i have many logins saved.

Chosen solution

Thanks Fred. I have now resolved this. I had to fully re-install windows, then using backups get the older profile and install older Firefox 31.0, then upgrade to 43.0 , Take backup of saved password. And finally upgrade to 47.0.

Thanks for all your help

--RAhul

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 15.17.20050
  • Citrix Receiver Plugin (Win32)
  • Citrix URL-Redirection Helper Plugin
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 23.0 r0
  • 5.1.41212.0
  • Unity Player 4.5.2f1
  • VLC media player Web Plugin
  • VMware Remote Console Plug-in

Application

  • Firefox 49.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
  • Support URL: https://support.mozilla.org/1/firefox/49.0/WINNT/en-GB/

Extensions

  • Multi-process staged rollout 1.2 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Jabber Calls Add-on 11.5.0002 (@jabbercallsaddon) (Inactive)
  • WebEx Productivity Tools 2.0 (ocplugin@webex.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0a16
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 05cb1028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: D [ Gamma: 2200 Pixel Structure: B ClearType Level: 100 Enhanced Contrast: 50 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 ]
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.494
  • driverDate: 11-18-2015
  • driverDate2:
  • driverVersion: 20.19.15.4331
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
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  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes; D3D11 blacklisted with DLL igd10iumd32.dll (20.19.15.4331); Using D3D9 API
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
Matt N. 4 solutions 44 answers

Hello, was a Master Password setup in Firefox?

Hello, was a Master Password setup in Firefox?

Question owner

No, there was no Master Password setup.

No, there was no Master Password setup.
FredMcD
  • Top 10 Contributor
4261 solutions 59654 answers

Were you using Private Browsing (nothing is recorded) ?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Were you using Private Browsing (nothing is recorded) ? Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

Hi Fred, Yes , even in the safe mode i see the same issue.

--Rahul

Hi Fred, Yes , even in the safe mode i see the same issue. --Rahul
FredMcD
  • Top 10 Contributor
4261 solutions 59654 answers

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' websites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

Question owner

No, Still the same issue. Not able to understand what could be the reason. This started as soon as 49.0 was updated automatically.

No, Still the same issue. Not able to understand what could be the reason. This started as soon as 49.0 was updated automatically.
FredMcD
  • Top 10 Contributor
4261 solutions 59654 answers

I've called for more help. Good luck.

I've called for more help. Good luck.

Chosen Solution

Thanks Fred. I have now resolved this. I had to fully re-install windows, then using backups get the older profile and install older Firefox 31.0, then upgrade to 43.0 , Take backup of saved password. And finally upgrade to 47.0.

Thanks for all your help

--RAhul

Thanks Fred. I have now resolved this. I had to fully re-install windows, then using backups get the older profile and install older Firefox 31.0, then upgrade to 43.0 , Take backup of saved password. And finally upgrade to 47.0. Thanks for all your help --RAhul
FredMcD
  • Top 10 Contributor
4261 solutions 59654 answers

That was very good work. Well done.

That was very good work. Well done.