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Sync doesn't work, No spinning icon, No sync log even !

Posted

My Firefox sync worked on Windows (Win 7) last night, But I was trying to make it work on Linux (Ubuntu Mate) and Android (5.1.1) for hours and nothing works. Windows and Linux are both on same Laptop. I tried Removing config folder, Deleting my Firefox account and Recreating it a dozen times but still doesn't work. Windows did fine (At least the last time I tried it, which was last night !), But I was busy trying to make it work on Linux and Android since then. It acts different on both : I'm really confused because this was working before. Yesterday I decided to Reinstall my Operating Systems and it happened after I did so. I only Reinstalled my Linux and Windows so if there's anything wrong with Operating Systems, It should work on Android ! All my Firefox versions are the Latest (49.0 until today), So there shouldn't be an Old version bug or something !

Linux : When I log into my account it asks for EMail verification and when I verify my Email (Either on the same browser or on my Android browser), Firefox on Linux says "Verification complete, Sync will begin momentarily" but the Top-Right menu where I can sync Manually is still waiting for Sync. After I Restart Firefox, manual Sync icon appears, But when I click on the Icon, Literally 'Nothing' happens. The icon won't start Spinning (As it should normally do !). I even checked about:sync-log, There's nothing there (Both with (true) and without (false) logOnSuccess config).

Android : When I log into my account and verify my EMail everything works fine but nothing syncs. So I try the Manual Sync button and when I push it Firefox starts syncing but then No matter how long I wait, It won't sync and if I get out of Firefox even momentarily and return the "Syncing ..." is turned to Sync button again with "Last sync : never".


What I'm suspicious towards is Firefox boycotting Iran (Where I live), But I never saw that before ! I mean Firefox believes in free software movement, Yeah ? Unless it's servers are located in USA and they are forcing them to do so, Which I don't know about ? Does anyone know ?


By the way, if you need any more information to solve this problem, I'm pleased to give.

My Firefox sync worked on Windows (Win 7) last night, But I was trying to make it work on Linux (Ubuntu Mate) and Android (5.1.1) for hours and nothing works. Windows and Linux are both on same Laptop. I tried Removing config folder, Deleting my Firefox account and Recreating it a dozen times but still doesn't work. Windows did fine (At least the last time I tried it, which was last night !), But I was busy trying to make it work on Linux and Android since then. It acts different on both : I'm really confused because this was working before. Yesterday I decided to Reinstall my Operating Systems and it happened after I did so. I only Reinstalled my Linux and Windows so if there's anything wrong with Operating Systems, It should work on Android ! All my Firefox versions are the Latest (49.0 until today), So there shouldn't be an Old version bug or something ! Linux : When I log into my account it asks for EMail verification and when I verify my Email (Either on the same browser or on my Android browser), Firefox on Linux says "Verification complete, Sync will begin momentarily" but the Top-Right menu where I can sync Manually is still waiting for Sync. After I Restart Firefox, manual Sync icon appears, But when I click on the Icon, Literally 'Nothing' happens. The icon won't start Spinning (As it should normally do !). I even checked about:sync-log, There's nothing there (Both with (true) and without (false) logOnSuccess config). Android : When I log into my account and verify my EMail everything works fine but nothing syncs. So I try the Manual Sync button and when I push it Firefox starts syncing but then No matter how long I wait, It won't sync and if I get out of Firefox even momentarily and return the "Syncing ..." is turned to Sync button again with "Last sync : never". What I'm suspicious towards is Firefox boycotting Iran (Where I live), But I never saw that before ! I mean Firefox believes in free software movement, Yeah ? Unless it's servers are located in USA and they are forcing them to do so, Which I don't know about ? Does anyone know ? By the way, if you need any more information to solve this problem, I'm pleased to give.

Chosen solution

UPDATE : I tried again using my College's WiFi and it worked ! Looks like it was an ISP or Network error related to internet connection in my Home.

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Additional System Details

Installed Plug-ins

I tried both With and Without add-ons, So it shouldn't be related to Addons. By the way I use these three : Hotspot Shield, Password Editor & Password Exporter/Importer

I don't recall their exact names !

Application

  • Firefox 49.0
  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0
  • Support URL: https://support.mozilla.org/1/firefox/49.0/Linux/en-US/

Extensions

  • Multi-process staged rollout 1.2 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Ubuntu Modifications 3.2 (ubufox@ubuntu.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile
  • adapterDeviceID: Mesa DRI Intel(R) Ivybridge Mobile
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: Intel Open Source Technology Center
  • crashGuards: []
  • driverDate:
  • driverVersion: 3.0 Mesa 11.2.0
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'blocked', u'message': u'Acceleration blocked by platform', u'type': u'default'}], u'name': u'HW_COMPOSITING'}]}
  • info: {u'ApzWheelInput': 1, u'CairoUseXRender': 0, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'cairo'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No
  • webglRenderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No

Question owner

UPDATE : I just tried again on Windows and it doesn't work there too ! I'm beginning to believe there's a network or server problem here !

UPDATE : I just tried again on Windows and it doesn't work there too ! I'm beginning to believe there's a network or server problem here !

Chosen Solution

UPDATE : I tried again using my College's WiFi and it worked ! Looks like it was an ISP or Network error related to internet connection in my Home.

UPDATE : I tried again using my College's WiFi and it worked ! Looks like it was an ISP or Network error related to internet connection in my Home.