X
Tap here to go to the mobile version of the site.

Support Forum

This thread was closed and archived. Please ask a new question if you need help.

Firefox 48.0 and Freezes

Posted

As has been the case with each new update, I recently updated to Firefox 48.0. Since then, I've noticed the longer I get into a session, the more it starts to freeze. It seems to be using quite a bit more memory than even just the immediate previous version of Firefox. When I have to exit the browser when this becomes unbearable, it usually crashes 30 or so seconds after exiting. I get a plug-in container error. This is now to the point, where it's not even worth it to use the browser.

Anyone else having this problem with the new update? I'm pretty sure I have the system specs to run this, all plug-ins are up to date, all graphic drivers are up-to-date, I've experimented with turning on and off hardware acceleration in the browser to no avail. What problem(s) was/were the update supposed to be fixing?

As has been the case with each new update, I recently updated to Firefox 48.0. Since then, I've noticed the longer I get into a session, the more it starts to freeze. It seems to be using quite a bit more memory than even just the immediate previous version of Firefox. When I have to exit the browser when this becomes unbearable, it usually crashes 30 or so seconds after exiting. I get a plug-in container error. This is now to the point, where it's not even worth it to use the browser. Anyone else having this problem with the new update? I'm pretty sure I have the system specs to run this, all plug-ins are up to date, all graphic drivers are up-to-date, I've experimented with turning on and off hardware acceleration in the browser to no avail. What problem(s) was/were the update supposed to be fixing?

Modified by FireFoxFan1

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.17.20050
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • Shockwave Flash 22.0 r0
  • 5.1.50428.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:48.0) Gecko/20100101 Firefox/48.0

More Information

jscher2000
  • Top 10 Contributor
8758 solutions 71665 answers

Helpful Reply

Plugin-container issues nearly always are Flash issues. Could you try the steps in this article: Adobe Flash plugin has crashed - Prevent it from happening again.

Plugin-container issues nearly always are Flash issues. Could you try the steps in this article: [[Adobe Flash plugin has crashed - Prevent it from happening again]].

Question owner

jscher2000 said

Plugin-container issues nearly always are Flash issues. Could you try the steps in this article: Adobe Flash plugin has crashed - Prevent it from happening again.

My Flash plug-in isn't crashing in the browser, though. I went ahead, however, and disabled hardware acceleration in my Flash settings, so I'll see if that changes anything.

''jscher2000 [[#answer-903321|said]]'' <blockquote> Plugin-container issues nearly always are Flash issues. Could you try the steps in this article: [[Adobe Flash plugin has crashed - Prevent it from happening again]]. </blockquote> My Flash plug-in isn't crashing in the browser, though. I went ahead, however, and disabled hardware acceleration in my Flash settings, so I'll see if that changes anything.

Modified by FireFoxFan1

Estevão Santos 9 solutions 114 answers

I am having the same problem! Crash in any page! Processor very high! After update 48.0.

I am having the same problem! Crash in any page! Processor very high! After update 48.0.
jscher2000
  • Top 10 Contributor
8758 solutions 71665 answers

Hi Estevaomd, when I read your new question, it seems that you have "freezes" where Firefox becomes Not Responding for some time and then it becomes available again. This is different from a crash where Firefox closes. When Firefox crashes, it captures information about the crash, but when Firefox freezes it doesn't capture any useful information for us to review.

Could you check this article: Firefox hangs or is not responding - How to fix

Hi Estevaomd, when I read your new question, it seems that you have "freezes" where Firefox becomes Not Responding for some time and then it becomes available again. This is different from a crash where Firefox closes. When Firefox crashes, it captures information about the crash, but when Firefox freezes it doesn't capture any useful information for us to review. Could you check this article: [[Firefox hangs or is not responding - How to fix]]

Question owner

jscher2000 said

Hi Estevaomd, when I read your new question, it seems that you have "freezes" where Firefox becomes Not Responding for some time and then it becomes available again. This is different from a crash where Firefox closes. When Firefox crashes, it captures information about the crash, but when Firefox freezes it doesn't capture any useful information for us to review. Could you check this article: Firefox hangs or is not responding - How to fix And, just to get in on this, my primary problem has been hangs/freezes with the crashes only coming after the fact (i.e. after I've closed out of the browser).
''jscher2000 [[#answer-903561|said]]'' <blockquote> Hi Estevaomd, when I read your new question, it seems that you have "freezes" where Firefox becomes Not Responding for some time and then it becomes available again. This is different from a crash where Firefox closes. When Firefox crashes, it captures information about the crash, but when Firefox freezes it doesn't capture any useful information for us to review. Could you check this article: [[Firefox hangs or is not responding - How to fix]] And, just to get in on this, my primary problem has been hangs/freezes with the crashes only coming after the fact (i.e. after I've closed out of the browser). </blockquote>
Estevão Santos 9 solutions 114 answers

Ok.. So, I am having the "Freezes" and it is use processor and memory very high in any page! Even so, I already follow theses steps and it is not working.

Ok.. So, I am having the "Freezes" and it is use processor and memory very high in any page! Even so, I already follow theses steps and it is not working.

Modified by Estevão Santos

jscher2000
  • Top 10 Contributor
8758 solutions 71665 answers

I've tagged this thread for the help desk to review. I don't personally have any other immediate thoughts.

I've tagged this thread for the help desk to review. I don't personally have any other immediate thoughts.
Estevão Santos 9 solutions 114 answers

Ok, Jscher2000!

Thank you for your help!

I am going to hope for it or another way to fix it!

(Sorry for the English!)

Ok, Jscher2000! Thank you for your help! I am going to hope for it or another way to fix it! (Sorry for the English!)
Samuel Santos
  • Moderator
81 solutions 836 answers

If the consumption of resources in the PC is being high, it is recommended to keep When available, use hardware acceleration marked. Active Telemetry helps us identify and fix problems with new updates. If there constantly freezes, the restoration can help. Complements podender require many PC resources, so we recommend not add many supplements or go testing supplement for addition to trying to find the cause of the problem.

If the consumption of resources in the PC is being high, it is recommended to keep '''When available, use hardware acceleration''' marked. Active '''Telemetry''' helps us identify and fix problems with new updates. If there constantly freezes, the '''restoration''' can help. Complements podender require many PC resources, so we recommend not add many supplements or go testing supplement for addition to trying to find the cause of the problem.
John99 971 solutions 13138 answers

I will close this thread as there is now

I will close this thread as there is now * Firefox 48.0.2 and Hangs https://support.mozilla.org/en-US/questions/1136828?page=2#answer-913990