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facebook Audio distortion

Posted

MacBook Pro, OSX 10.7.5, Firefox 46.0.1

Facebook audio is distorted. Sounds like it's on a wave or the volume is going up and down, up and and down.

I've ran in SafeMode with all add-ons off, still get that distorted audio.

Thank you for you time.

Tim.

MacBook Pro, OSX 10.7.5, Firefox 46.0.1 Facebook audio is distorted. Sounds like it's on a wave or the volume is going up and down, up and and down. I've ran in SafeMode with all add-ons off, still get that distorted audio. Thank you for you time. Tim.

Additional System Details

Installed Plug-ins

  • Simple plug-in that handles Citrix connection files
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 21.0 r0
  • 5.1.41212.0
  • WebEx64 General Plugin Container Version 205

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:46.0) Gecko/20100101 Firefox/46.0

More Information

FredMcD
  • Top 10 Contributor
4221 solutions 58917 answers
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Question owner

thank you for the quick reply

Drivers are up-to-date.

Turned off the accelerator and the webGL to true; still getting that distorted audio issue.

thank you for the quick reply Drivers are up-to-date. Turned off the accelerator and the webGL to true; still getting that distorted audio issue.
FredMcD
  • Top 10 Contributor
4221 solutions 58917 answers

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

A post was flagged as '''Solved Problem.''' Please remove that flag. If you don’t, others that can help may not read this post. Go to that message, and use the '''Undo''' link to its right. ----------- Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

Booted up in Safe Mode. Audio distortion is still present. And it's just with Facebook post video.

Booted up in Safe Mode. Audio distortion is still present. And it's just with Facebook post video.
FredMcD
  • Top 10 Contributor
4221 solutions 58917 answers

I do not have Facebook. Have you checked their support?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

I do not have Facebook. Have you checked their support? Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' websites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''