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When attempting to view a YouTube video, I get some kind of text only page.

Posted

Below is what I see when attempting to view any YouTube videos, this started two days ago. I can still view YouTube videos with Internet explorer but prefer to use Firefox. I can go to any other web site without issue.

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Watch Queue Queue __count__/__total__ Find out why Deep Purple - Child in Time (Official Video) [HQ] TheSorOfficial TheSorOfficial 1,8351K

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Loading... Rating is available when the video has been rented. This feature is not available right now. Please try again later. Published on Nov 2, 2012

Please Subscribe to my channel and go watch my other videos. You can also find thounsand videos on Facebook: http://www.facebook.com/The.School.of...

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and this just goes on and on with information about the page and this type of page appears when attempting to view any YouTube videos..

I will attach a screen shot

Below is what I see when attempting to view any YouTube videos, this started two days ago. I can still view YouTube videos with Internet explorer but prefer to use Firefox. I can go to any other web site without issue. Upload Loading... This video is unavailable. Watch Queue Queue Watch QueueQueue Loading... Watch Queue Queue __count__/__total__ Find out why Deep Purple - Child in Time (Official Video) [HQ] TheSorOfficial TheSorOfficial 1,8351K Loading... Loading... Working... Want to watch this again later? Sign in to add this video to a playlist. Sign in Need to report the video? Sign in to report inappropriate content. Sign in 1,164,951 Like this video? Sign in to make your opinion count. Sign in Don't like this video? Sign in to make your opinion count. Sign in Loading... Loading... Loading... Rating is available when the video has been rented. This feature is not available right now. Please try again later. Published on Nov 2, 2012 Please Subscribe to my channel and go watch my other videos. You can also find thounsand videos on Facebook: http://www.facebook.com/The.School.of... Category and this just goes on and on with information about the page and this type of page appears when attempting to view any YouTube videos.. I will attach a screen shot

Chosen solution

Additional System Details

Installed Plug-ins

  • Citrix Online App Detector Plugin
  • Citrix Receiver Plugin (Win32)
  • Citrix URL-Redirection Helper Plugin
  • Shockwave Flash 21.0 r0

Application

  • Firefox 45.0.1
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
  • Support URL: https://support.mozilla.org/1/firefox/45.0.1/WINNT/en-US/

Extensions

  • Firefox Hello Beta 0.1 (loop@mozilla.org)
  • Ghostery 6.1.0 (firefox@ghostery.com)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 970
  • adapterDescription2:
  • adapterDeviceID: 0x13c2
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 4095
  • adapterRAM2:
  • adapterSubsysID: 31601462
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: B ClearType Level: 50 Enhanced Contrast: 300
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.0
  • driverDate: 2-23-2016
  • driverDate2:
  • driverVersion: 10.18.13.6200
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No

Helpful Reply

It wouldn't allow me make an attachment before, ill retry here.

shows image of page getting instead of normal page

It wouldn't allow me make an attachment before, ill retry here. shows image of page getting instead of normal page

Question owner

I should probably add, at the time i was viewing vids and went to the next one and starting getting this page. I made no setting changes. I cleared cookies, history and cache, etc. rebooted the computer, even the next day and still getting this page instead of the normal YouTube page.

I am running Windows 10

I should probably add, at the time i was viewing vids and went to the next one and starting getting this page. I made no setting changes. I cleared cookies, history and cache, etc. rebooted the computer, even the next day and still getting this page instead of the normal YouTube page. I am running Windows 10

Modified by abreaction

philipp
  • Top 25 Contributor
  • Moderator
5330 solutions 23536 answers

Chosen Solution

hi, this is probably due to a faulty ghostery update: https://addons.mozilla.org/firefox/addon/ghostery/reviews/788388/

hi, this is probably due to a faulty ghostery update: https://addons.mozilla.org/firefox/addon/ghostery/reviews/788388/

Question owner

Thanks, you are correct, an automatic update with ghostery was the cause.

Thanks again. all fixed.

Thanks, you are correct, an automatic update with ghostery was the cause. Thanks again. all fixed.