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Updated firefox unknowingly, this happened. googled it, problem archived with no valid solution.

Updated firefox unknowingly, this happened. googled it, problem archived with no valid solution.

Chosen solution

So I tried the previous fix by jscher2000. It didn't go exactly as all that, but I think I worked around it by cutting and pasting. It didn't seem to fix the problem, but then I tried loading an old session and then a newer one from Session Manager and that seems to have fixed it.

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Additional System Details

Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.71.2 for Mozilla browsers
  • Shockwave Flash 21.0 r0
  • Shockwave Flash 19.0 r0
  • VLC media player Web Plugin 2.1.3

Application

  • Firefox 45.0.1
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
  • Support URL: https://support.mozilla.org/1/firefox/45.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.7.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.9.2.1-signed (adblockpopups@jessehakanen.net)
  • Auto Unload Tab 0.8.9.8 ({d3c46ca0-999d-11da-a72b-0800200c9a66})
  • BarTab Lite X 1.8 (bartablitex@szabolcs.hubai)
  • Beef Taco (Targeted Advertising Cookie Opt-Out) 1.3.7.1-signed (john@velvetcache.org)
  • BetterPrivacy 1.69 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • Element Hiding Helper for Adblock Plus 1.3.7 (elemhidehelper@adblockplus.org)
  • Firefox Hello Beta 0.1 (loop@mozilla.org)
  • Flashblock 1.5.20 ({3d7eb24f-2740-49df-8937-200b1cc08f8a})
  • FlashGot 1.5.6.13 ({19503e42-ca3c-4c27-b1e2-9cdb2170ee34})
  • Image Zoom 0.6.3.1-signed ({1A2D0EC4-75F5-4c91-89C4-3656F6E44B68})
  • Load Tabs Progressively 1.6.1.1-signed (loadTabsProgressively@ithinc.cn)
  • Open Tabs Next to Current 1.1.5 (opentabsnexttocurrent@sblask)
  • Pop-up Youtube Video .rev87.1-signed (jid0-AkqRbdPNieEh9P05Aq9SHXO0XBE@jetpack)
  • Redirect Remover 2.6.4.1-signed ({fe0258ab-4f74-43a1-8781-bcdf340f9ee9})
  • Session Manager 0.8.1.12 ({1280606b-2510-4fe0-97ef-9b5a22eafe30})
  • Tab Groups 1.0.2 (tabgroups@quicksaver)
  • Thumbnail Zoom Plus 3.7 (thumbnailZoom@dadler.github.com)
  • Turn Off the Lights 3.2.0.8 (stefanvandamme@stefanvd.net)
  • uBlock Origin 1.6.4 (uBlock0@raymondhill.net)
  • UnloadTab 0.24.7.1-signed (unloadtab@firefox.ext)
  • Video DownloadHelper 5.4.2 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • NoScript 2.9.0.9 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon (TM) R9 200 Series
  • adapterDescription2:
  • adapterDeviceID: 0x6811
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.0
  • driverDate: 12-4-2015
  • driverDate2:
  • driverVersion: 15.300.1025.1001
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon (TM) R9 200 Series Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8838 solutions 72234 answers

Helpful Reply

I notice you use the Session Manager extension, so what I'm going to suggest might be a bit different on your system, but let's try it anyway:

The standard "manual swap" method is as follows (assuming Firefox is still running):

(1) Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.

(2) Scroll down and double-click into the sessionstore-backups folder. Save all files here to a safe location, such as your Documents folder. You probably won't need all of them, but...

(3) Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit

Pause while Firefox finishes its cleanup -- these changes should occur:

  • recovery.js is moved from the sessionstore-backups folder to the main level of the profile folder and renamed to sessionstore.js
  • recovery.bak is deleted from sessionstore-backups

(4) Once Firefox has stopped updating things, while viewing the main level of the profile folder, rename sessionstore.js to sessionstore.old

(5) Copy in the file you want to restore -- in this case, the latest file named similarly to upgrade.js-build_id -- and rename it to sessionstore.js -- Windows should show it right next to sessionstore.old in alphabetical order

Note: the file name must be exact. By default, Windows hides the .js file extension. For best results in renaming files, I recommend showing all file extensions. See: http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions

(6) Start Firefox and it should read sessionstore.js and restore whatever was in the substitute file; if you do not have Firefox set to restore your previous windows and tabs automatically, use History > Restore Previous Session

Any luck?

I notice you use the Session Manager extension, so what I'm going to suggest might be a bit different on your system, but let's try it anyway: The standard "manual swap" method is as follows (assuming Firefox is still running): (1) Open your current Firefox settings (AKA Firefox profile) folder using either * "3-bar" menu button > "?" button > Troubleshooting Information * (menu bar) Help > Troubleshooting Information * type or paste about:support in the address bar and press Enter In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer. (2) Scroll down and double-click into the '''sessionstore-backups''' folder. Save all files here to a safe location, such as your Documents folder. You probably won't need all of them, but... (3) Leaving that window open, switch back to Firefox and Exit, either: * "3-bar" menu button > "power" button * (menu bar) File > Exit Pause while Firefox finishes its cleanup -- these changes should occur: * recovery.js is moved from the sessionstore-backups folder to the main level of the profile folder and renamed to sessionstore.js * recovery.bak is deleted from sessionstore-backups (4) Once Firefox has stopped updating things, while viewing the main level of the profile folder, rename sessionstore.js to sessionstore.old (5) Copy in the file you want to restore -- in this case, the latest file named similarly to upgrade.js-''build_id'' -- and rename it to sessionstore.js -- Windows should show it right next to sessionstore.old in alphabetical order ''Note: the file name must be exact. By default, Windows hides the .js file extension. For best results in renaming files, I recommend showing all file extensions. See:'' http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions (6) Start Firefox and it should read sessionstore.js and restore whatever was in the substitute file; if you do not have Firefox set to restore your previous windows and tabs automatically, use History > Restore Previous Session Any luck?
cor-el
  • Top 10 Contributor
  • Moderator
17690 solutions 160039 answers

There are other things that need attention.

The System Details List shows that you have multiple Flash plugins.

  1. Shockwave Flash 19.0 r0
  2. Shockwave Flash 21.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
There are other things that need attention. The System Details List shows that you have multiple Flash plugins. #Shockwave Flash 19.0 r0 #Shockwave Flash 21.0 r0 You can find the installation path of all plugins on the <b>about:plugins</b> page. *http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player. *(32 bit Windows) C:\Windows\System32\Macromed\Flash\ *(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

Chosen Solution

So I tried the previous fix by jscher2000. It didn't go exactly as all that, but I think I worked around it by cutting and pasting. It didn't seem to fix the problem, but then I tried loading an old session and then a newer one from Session Manager and that seems to have fixed it.

So I tried the previous fix by jscher2000. It didn't go exactly as all that, but I think I worked around it by cutting and pasting. It didn't seem to fix the problem, but then I tried loading an old session and then a newer one from Session Manager and that seems to have fixed it.