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cant print with Brother hll2360dw. brother says trouble with Firefox crome works dont like chrome

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I upgraded win 10. I have Brother hll23660dw. When i went to print it only would except manual. I called Brother Support. They could not get Firefox to print other than manual. They when thru the same routine an gnome prints normally. They said they have problem with Wim10 printing hll2359dl. I am 82 and confused why this problem exists.

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it may be driver issue....

go on below link ,info about driver

https://forums.linuxmint.com/viewtopic.php?t=103900

https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox


or

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions and some Preferences.

   Open websites will not be saved in Firefox versions lower than 25. 

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

   Go to Firefox > Help > Troubleshooting Information.
   Click the "Reset Firefox" Button reset button.
   Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
   Firefox will open with all factory defaults applied. 

For Firefox 29.0 and above:

   Click the menu button New Fx Menu , click help Help-29 and select Troubleshooting Information. 

Now, a new tab containing your troubleshooting information should open.

   At the top right corner of the page, you should see a button that says "Reset Firefox" Button reset . Click on it.
   Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
   Firefox will open with all factory defaults applied. 

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.