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Why getting a Blank page for the homepage clicking on firefox icon?

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  • 1 has this problem
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  • Last reply by philipp

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We use firefox at work. Our system is set has the homepage. In the past week, people are experiencing when they click on the firefox icon instead of getting the login page for our system, they are receiving a blank page. I have checked the options in tools and the homepage is set up correctly. If they click on their home icon in the toolbar it will take them to the system login page. I am not understand why it is suddenly doing this. Anyone have any suggestions what the issue is?

We use firefox at work. Our system is set has the homepage. In the past week, people are experiencing when they click on the firefox icon instead of getting the login page for our system, they are receiving a blank page. I have checked the options in tools and the homepage is set up correctly. If they click on their home icon in the toolbar it will take them to the system login page. I am not understand why it is suddenly doing this. Anyone have any suggestions what the issue is?

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hi, this may well be https://bugzilla.mozilla.org/show_bug.cgi?id=1243098 - at the moment the only known workaround would be to use a 64bit version of firefox unfortunately: https://www.mozilla.org/en-US/firefox/all/