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"Your connection is not secure" when trying to access Google or Yahoo

  • 3 replies
  • 87 have this problem
  • 9039 views
  • Last reply by mahalanobis

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Hello,

I just reinstalled Firefox and I can't access Google or Yahoo websites. I get "Your connection is not secure" message everytime I try to access them. How can I fix this?

Attached screenshots

Chosen solution

I just solved it. It was a malware problem. I scanned my PC, now everyhing's fine. Thanks for your time.

Read this answer in context 👍 5

All Replies (3)

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If you can't inspect the certificate via Advanced (I Understand the Risks) then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website with the https:// protocol prefix (https://xxx.xxx).

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then please attach a screenshot that shows the Certificate Viewer.

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The issuer is "IT Department". I didn't attach a screenshot beacause details are not written in English.

Modified by mahalanobis

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Chosen Solution

I just solved it. It was a malware problem. I scanned my PC, now everyhing's fine. Thanks for your time.