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why am I getting a spinning 'goggle chrome' type image. How do I turn off?

  • 3 replies
  • 2 have this problem
  • 82 views
  • Last reply by FredMcD

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Everything in the browser window freezes while this spinning "google chrome" image goes on and then stops. How do I turn that off?? I can click outside the browser window and I get the "arrow", but when I mouse over my yahoo mail window it stops and freezes and I get the spinning thing. Like it just did it right now and I couldn't finish typing until it stopped.

Chosen solution

When you see something like that, it means the program is non-responsive. In other words, locked.

What is the web address where this happens? Are there others also?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

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All Replies (3)

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Chosen Solution

When you see something like that, it means the program is non-responsive. In other words, locked.

What is the web address where this happens? Are there others also?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

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Thank you for pointing me in the right direction. Problem "appears" resolved at this time. If that changes at least I know where to go and try again, or read the other information.

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Glad to help. Safe Surfing.