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Touchpad Scroll works on all apps (including IE) but not in Firefox - Win 10

  • 9 replies
  • 3 have this problem
  • 838 views
  • Last reply by FredMcD

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My touchpad scroll will not work in Firefox. It works fine with IE and all other apps (Windows 10).

If it were a driver issue - I think it would not work in all the other applications, but it works fine everywhere (except Firefox)

I can get it to work for a short time, if I uninstall the Touchpad (in the device manager) , re-start, re-installs.

Again, hard to believe it would be a driver issue - works fine in all apps, except Firefox...

All Replies (9)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

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Thanks for the reply. Problem remains in the 'safe mode'...

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I've called the big guys to help you. Good luck.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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If you start up in the safe mode, no drivers are installed - no internet, so no Firefox to test scroll. There does not appear to be an option to start up in the safe mode with networking. There used to be, in older operating systems. Also, the safe mode does not permit Administrator privileges.

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How to boot into safe mode in Windows 10 - CNET http://www.cnet.com/how-to/how-to-boot-into-safe-mode-in-windows-10/#!

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I know how to start windows 10 into the safe mode. As I explained, when in the safe mode there is no internet (no drivers are loaded).

As such, I can not use Firefox in the safe zone.

Still, no scrolling in Firefox (but scroll works in all other apps)

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I've called the big guys to help you. Good luck.

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Chosen Solution

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That was very good work. Well Done.